McLarty Daniel Nissan - Service Center

Wow! TJ in the service department restored my faith in humanity. He worked with me to be able to get my car back on the road in top condition and he made TJ in the service department restored my faith in humanity. He worked with me to be able to get my car back on the road in top condition and he made me feel like I was more than just another customer or number. I know where my vehicle will go in the future for repair and where my next new car purchase will be. It may sound like a paid review but I assure you this is a heartfelt review from a real satisfied American! More

I bought my car in October of 2021 and can say that customer service at this establishment is seriously lacking. They will schedule you appointments without ever speaking to you. This has happene customer service at this establishment is seriously lacking. They will schedule you appointments without ever speaking to you. This has happened to me on 2 separate occasions. I have scheduled 3 separate appointments using my warranty & taken my car in to fix my door and they didnt even look at my car. After talking to TJ the service manager he offered to "make it right" by having me come in for a 4th appointment specifically with him to get it fix and offered to fill my car with gas for the trouble. When I arrived he acted like he didnt remember making the appointment with me, but came out to look at my car. After finally fixing my door did not follow through with filling my car up with gas. False promises and being made to feel like an inconvenience for taking your car is so unprofessional and disappointing. This review is mainly directed at TJ and Chris as I have worked with Angela in the past who provided the best care out of anyone there. More

Matt was very kind and responsive. We were really impressed with how he handled our service requests. We were really impressed with how he handled our service requests. More

left numerous messages and she never called me back! Not the service I'm used to from your facility. Not the service I'm used to from your facility. More

I bought an Armada from this dealership. There were some things that needed to be done that required a managers attention. TJ was very reasonable, and quite refreshing. He was completely sup There were some things that needed to be done that required a managers attention. TJ was very reasonable, and quite refreshing. He was completely supportive in the needs we thought were deserved to us. Mike, thanks a ton, you did us a solid and it doesn't go unnoticed. Chris- The front desk service guy. Always the first one people go to when they walk into service. It was nice chatting with you during the time that you finished up my ticket. Thanks for helping me out, we had an appointment to get to and probably would have been late if it weren't for you. More

Chris has always helped us with all of our needs with our many Nissans we’ve purchased from this dealership. He is courteous and delivers quick service! many Nissans we’ve purchased from this dealership. He is courteous and delivers quick service! More

They see that their customers are taken care and their staff are nice. Overall the dealership is great!! staff are nice. Overall the dealership is great!! More

I would recommend this dealership to purchase a vehicle But the service department has been woefully bad vehicle But the service department has been woefully bad More

Best price on diesel oil change. They do everything you would expect plus more. And a great waiting room. would expect plus more. And a great waiting room. More

Taylor was very helpful and prompt! Easy to get a hold of with any questions. A much different experience than the MD Ford Service Dept. of with any questions. A much different experience than the MD Ford Service Dept. More