McLarty Honda

They sell elderly people repairs they don’t need, & the building has condensation on the walls which means must, mildew, and mood are close by. People with asthma, allergies, or compromised immune systems building has condensation on the walls which means must, mildew, and mood are close by. People with asthma, allergies, or compromised immune systems should probably avoid or take precautions. Also it gets sweltering hot in the waiting areas and they keep you waiting awhile if you aren’t buying a new car. Bring a book. More

They are thieves took money from my 16 yr old daughter insurance check from when she had someone side swaped her. Sold a car that stayed in the shop longer than we owned it. Very unprofessional insurance check from when she had someone side swaped her. Sold a car that stayed in the shop longer than we owned it. Very unprofessional More

McLarty Honda sales staff uses deceptive sales practice McLarty Honda sales staff used deceptive sales practice to lure me to showroom (which required me to drive three hours) only to not honor quote. On th McLarty Honda sales staff used deceptive sales practice to lure me to showroom (which required me to drive three hours) only to not honor quote. On the morning of 4/1/2020 I spoke with Josh Gamble, Internet Sales Consultant, McLarty Honda (Phone Number 501.804.9584) regarding the purchase of a 2020 Honda Accord Sport 2.0 Automatic (VIN# 1HGCV2F35LA010793). After several rounds of negotiation, we settled on a final, out-the-door cost of $29,264. I reaffirmed several times throughout the conversation that this final number was all-inclusive of taxes and fess. I specifically asked repeatedly whether there would be any additional fees or any "surprises" once I arrived at the dealer. He reassured me this would be my final cost, period. I asked him to send me the quote in writing to avoid any confusion regarding our verbal agreement. He texted me the following: "You have my word on that price. It will not change. I also just checked with my manager so there will be no miscommunication once you are here. There are no added fees either. I won't be able to print out the worksheet however I will text my offer again to confirm it with you. $29,264 is the final number and that includes our $129 fee. The reason I wont be able to send it to you written out is that a lot of times customers will take that pricing to other dealerships just so that they match or beat me by five dollars. I work really hard to be transparent and fair and I would hate to do all the work for another dealership. Of course, I am not saying that you would do that. When would be a good time for us to get together?" After receiving Josh's text, I requested he send me a copy of the actual purchase order and associated documentation so that I could confirm there would be no additional costs beyond the $29,264 we agreed upon. Again, he continued to state his concerns with customers "shopping" his offer. He once again reiterated there would be no additional monies required above and beyond the $29,264 to purchase and secure the vehicle. We agreed to finalize the deal based on these discussions. I drove over 200 miles and arrived at the McLarty Honda just before 7 PM CST. Upon arrival I met with Josh to finalize the deal and take possession of the vehicle. It was at this time he indicated the cost he provided did not include sales tax. I reminded Josh we had multiple conversations over the phone and via text regarding the final cost and that he assured me there would be no "surprises" once I arrived at the dealer. I expressed my disappointment with Josh and his lack of honesty and requested to speak with the sales manager. I spoke with Steve, explained the situation, showed him the text message exchange, and asked what he was willing to do to resolve the situation. Steve sided with Josh and indicated there was nothing he could do. More

Go See Gary Ashford @ McLarty , He is the BEST !!!!!!!!!!! McLarty Honda is GREAT!!!!!!!!!!!!!. My Salesman was Gary Ashford and he was amazing. This was my daughters first car and he made the experience so aw McLarty Honda is GREAT!!!!!!!!!!!!!. My Salesman was Gary Ashford and he was amazing. This was my daughters first car and he made the experience so awesome. We were comfortable with everything and he made us knowledgeable to the vehicle and all the paperwork. He let us know step by step what was going on and most of all he got us a Great Deal !!!!!!!. So if you are looking to buy a car PLEASE !!!!!!!! Go see Gary Ashford More

Great Experience Kim WAS FREAKING AWESOME! I will now ONLY use Kim in the service department. She was speedy and very helpful. We had a nice conversation. However, I w Kim WAS FREAKING AWESOME! I will now ONLY use Kim in the service department. She was speedy and very helpful. We had a nice conversation. However, I wish you guys provided a police or military discount for services on a Honda that I recently purchased through you guys. Kim answered all my questions, helped me get in and out, and was very polite.I will see her in a few months. Please make sure Kim knows she is awesome!!! More

It took 3 hours and they do not offer free oil changes for customers that just purchased a vehicle from them. This was my very first oil change and all the other dealerships I have been associated with ha for customers that just purchased a vehicle from them. This was my very first oil change and all the other dealerships I have been associated with have offered free oil changes for their customers that just purchased a vehicle from them. More

I purchased a Honda CRV yesterday and I recd the best customer service from Raymond Brock that I had ever experiences before! Raymond spent so much time with me showing me all the options that the vehicl customer service from Raymond Brock that I had ever experiences before! Raymond spent so much time with me showing me all the options that the vehicle offered. I was confused about something so I went back the next morning and again he was there so professional and didn’t send me off until all my questions we’re answered . #BESTSALESMANEVER #RaymondRocks More

Very disrespectful experience I am so disappointed, talked to 2 sales personnel (Duke and Noah), both initially responded and were very friendly than all of a sudden they stopped r I am so disappointed, talked to 2 sales personnel (Duke and Noah), both initially responded and were very friendly than all of a sudden they stopped replying or contacting me as I don't even exist. Very disrespectful and corporate culture I have witnessed, we were initially around $1200 apart, I bumped up my price and now we were I guess $47 or $147 apart and they were so stubborn in their attitude that they didn't even regarded that $47 savings of grocery were all left in the deal. Just show a good gesture its just a gas tank price. I even agreed on whatever they were asking and asked Noah to correct my address on the buyers' order so that I can get the check and drive 400 miles to get this car. He vanished, no reply. Very insulting attitude. I waited for their reply for a couple of days then said myself to go and get a car from a dealership where customers come first. Very insulting and inflexible corporate oriented dealership. All I can say shame on you, you preferred to save $47 over a customer. The worst thing is i just saw they actually reduced the price on the car. More