McLarty Honda

Not Perfect, but Honest Bought my Honda here and bring it in for oil changes. I've had a couple issues with servicing my Honda here, including a filter not being replaced aft Bought my Honda here and bring it in for oil changes. I've had a couple issues with servicing my Honda here, including a filter not being replaced after inspection. But they comped me an oil change for that incident, and I never feel they are trying to cheat me. Overall, in the automobile industry, I always want to stick with the honest guys. This place has my vote. They're also pretty quick and friendly. More

Young inexperienced salesman that tried hard My main complaint is that once the initial meeting happened. I was left alone for 45 minutes with no contact. NOT great CS. He apologized. My main complaint is that once the initial meeting happened. I was left alone for 45 minutes with no contact. NOT great CS. He apologized. More

Good service to go to Gaylon keep me uo to date on the status of the oil change at mcclarty mazda dealership. Took no longer than an hour for an oil change service Gaylon keep me uo to date on the status of the oil change at mcclarty mazda dealership. Took no longer than an hour for an oil change service More

Great service and personable We went in for our checkup before a big road trip. Service department explained in detail what services needed to be performed either right away or in We went in for our checkup before a big road trip. Service department explained in detail what services needed to be performed either right away or in the near future. We felt comfortable approving certain jobs while putting off other jobs until later. We never felt pressured to have everything done right then and there. Since we have all the work done with McClarty, they have record of everything done to the car since we bought it. I believe that helps keep everything running smoothly. More

Excellent McClarty Honda has the most professional group of service providers I’ve ever encountered. They listen to their customers and treat everyone like they McClarty Honda has the most professional group of service providers I’ve ever encountered. They listen to their customers and treat everyone like they are important rather than a number. McClarty Honda is first class. More

Routine service This is my go-to dealership. There are closer places, but there are none better for customer service. They treat my vehicle is if it were theirs. This is my go-to dealership. There are closer places, but there are none better for customer service. They treat my vehicle is if it were theirs. More

Awesome! Will and Josh rock!! They did everything they could to get me in a new vehicle! I greatly appreciate their help and service. I would recommend Mc Lart Will and Josh rock!! They did everything they could to get me in a new vehicle! I greatly appreciate their help and service. I would recommend Mc Larty Honda! More

Good dealer Everything was easy. No one was pushy. Staff made it easy to came to an agreement on price of car to be purchased and our trade. Would use again Everything was easy. No one was pushy. Staff made it easy to came to an agreement on price of car to be purchased and our trade. Would use again More

Superior Customer Service I worked with Tony McDaniel who was extremely professional and knowledgeable. From my point of initial contact he responded to my needs in a very time I worked with Tony McDaniel who was extremely professional and knowledgeable. From my point of initial contact he responded to my needs in a very timely manner, explained all of the documents that needed signing, and went above and beyond to get the details of my contract exactly how I wanted it! Tony made me a priority customer! Awesome, awesome service! Zach Jones did an excellent job sealing the deal! More

Sales Associate was great but the process was tedious First off, let me say that our Sales Associate, Darrell Taylor, was great! He did everything he could for us and I would recommend anyone looking for First off, let me say that our Sales Associate, Darrell Taylor, was great! He did everything he could for us and I would recommend anyone looking for a Honda go see him. Now the bad. The experience at the dealership was tedious at best! I went in there with a 2011 Jeep Wrangler with zero cosmetic or mechanical issues and it was easily a “Very Good” according to Kelly Blue Book standards. Based of that, I expected to get between $13k - $17k for it. The manager offered me $10,500.00 for it. Now, I am a Jeep guy and I know what they are worth and what they sell for (I currently own three of them). On top of that, I was a mechanic in the military for 7 of my 11 years of service so I do know what I am talking about. The Jeep, admittedly, had 104,000 miles on the body and frame but the entire long-block was replaced at 55,000 by Jeep. I was actually insulted by this offer! Darrell went back and forth with them but the best we could get them to do was $11,500. The next issue is that they tried to price the car at sticker instead of the advertised price on the website. I had to call them on that. So that was another 15 minutes just to fix that. Then, McLarty installs on all of their vehicles (whether you want it or not) a McLarty package that cost $1,200. That is not listed on the website but is covered by the barely legible fine print that states the price does not include dealer installed options. So this mandatory package represents a 6% price increase that you need to take into account when dealing with McLarty. I will tell you that twice before I have looked at Hondas and both times I have gotten up and walked out of the dealerships (Honda World & Bale) because the entire Honda buying experience is abismal and McLarty is no different. Honda does not come down on their prices, the dealerships all act like they are doing you a favor, and they all seem to forget you are a customer. Had my daughter not had her heart set on that exact car, I would have walked out on Honda a third time and gone to a vehicle company who actually wants my business (like Paker Audi where I bought my Q7).. Again, I stress that Darrell was GREAT, McLarty was difficult to deal with, and Honda doesn’t seem to care that you are the customer. More