McLaughlin Chevrolet
Whitman, MA
Hours
Sales/Showroom
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 PM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 554 reviews
McLaughlins has always been our a great service company for our vehicle maintenance and have had very friendly employees. for our vehicle maintenance and have had very friendly employees. More
I had excellent service, no nonsense or games, which has been very common with other dealerships lately. McLaughlin's service department felt old school in the good way. I felt like I was listened to and go been very common with other dealerships lately. McLaughlin's service department felt old school in the good way. I felt like I was listened to and got trustworthy service. I'll be back again. More
Very poor communication from the certified service department. I was in for a check engine light and they had difficulty diagnosing the problem. They held the truck for three days without any progress department. I was in for a check engine light and they had difficulty diagnosing the problem. They held the truck for three days without any progress. The first entire day I was told that they didn't even look at it. I had to reach out for updates every day rather than them reaching out to me. It seemed to be a problem that was too difficult for them to solve. I would have preferred if they were honest up front with me that the fix was too difficult for their office, rather than stringing me along for days. They don't have any loaners available so I had to uber to and from work and the dealership while they had my vehicle. Understandably, this is frustrating when you're paying quite a bit of money on Ubers and are not receiving any updates on progress of your vehicles repairs. A bit of a lack of consideration for people who only have 1 vehicle. I understand that I could have rented a car elsewhere, but I was led to believe each day that the repairs would be done the following day, so at the time I didn't feel it was necessary. I never leave bad reviews, but this experience left a bad taste in my mouth. If they had been honest with me from the beginning I could have lived with the fact that the repair was difficult and sympathized with them. More
Always a positive professional experience whether buying a car or having service done. Awesome dealership. a car or having service done. Awesome dealership. More
Friendly staff, great selection of vehicles, pleasure to work with, would highly recommend for all GM vehicle needs. work with, would highly recommend for all GM vehicle needs. More
My original dealer went out of business 3-4 years ago. I experienced nothing but problems there. Mostly with scheduling and pricing. I went to McLaughlin and only wish I changed sooner. Mechanics are grea I experienced nothing but problems there. Mostly with scheduling and pricing. I went to McLaughlin and only wish I changed sooner. Mechanics are great, the service staff is wonderful and even the lady who takes my money is a pleasure to deal with. Scheduling and pick up and drop off is a breeze. Thank you More
My original dealer went out of business 3-4 years ago. I experienced nothing but problems there. Mostly with scheduling and pricing. I went to McLaughlin and only wish I changed sooner. Mechanics are grea I experienced nothing but problems there. Mostly with scheduling and pricing. I went to McLaughlin and only wish I changed sooner. Mechanics are great, the service staff is wonderful and even the lady who takes my money is a pleasure to deal with. Scheduling and pick up and drop off is a breeze. Thank you More
They were not very helpful when the car i bought in full and drove 350 miles in broke down. and drove 350 miles in broke down. More
As always great customer service. They get you in and out in a timely manner. I also find their pricing to be fair. They get you in and out in a timely manner. I also find their pricing to be fair. More
Great car buying experience. Dave made the process easy and enjoyable, and followed up at all the right times. Everyone involved was knowledgeable, professional, and positive. Dave made the process easy and enjoyable, and followed up at all the right times. Everyone involved was knowledgeable, professional, and positive. More



