Med Center Mazda

Convenient, very organized, informative and great people to work with They are the best in shelby County as far as I am concerned great job on my truck to work with They are the best in shelby County as far as I am concerned great job on my truck More

Everyone was very pleasant and ki d. Meant to say kind. The service was outstanding. Meant to say kind. The service was outstanding. More

Quick service. Great customer service. Love getting my car serviced there! I will be coming back again! Great customer service. Love getting my car serviced there! I will be coming back again! More

They got my girl up and running in no time! But I need 15 words. But I need 15 words. More

I had to get a piece on my rear driver side window replaced and luckily they had the part and could replace it replaced and luckily they had the part and could replace it More

Customer service was great, Mazda should be ashamed for the prices they charge and should be not be price gouging their customers the prices they charge and should be not be price gouging their customers More

Very friendly and helpful to finish the job. Clean and nice atmosphere to spend time for staying. Clean and nice atmosphere to spend time for staying. More

Everyone at the service desk is very professional and keep me informed as to the status of my car repair. keep me informed as to the status of my car repair. More

Very nice people courteous and honest also very helpful. I highly recommend this dealership. Thanks to you all I highly recommend this dealership. Thanks to you all More

PLEASE SEE FOLLOWING LETTER TO Barry Burns THE GM OF MED CENTER MAZDA: Dear Barry, I just wanted to let you know that my experience with your Service Center recently was an absolute delight both on a pro CENTER MAZDA: Dear Barry, I just wanted to let you know that my experience with your Service Center recently was an absolute delight both on a professional and personal level. Your people showed a caring and knowledge of my problem as well as a candid evaluation of the situation. I have had a few problems with my 2013 CX9 the major one being a replacement transmission in 2020 by Julio Jones, our past Mazda dealer in Tuscaloosa, in which Mazda and the dealer gave us a 1/2 Goodwill Warranty. Thinking we may have a similar problem Mazda Headquarters sent us to you because of a recent change in dealerships in Tuscaloosa and the new dealerships inability to diagnose our problem (Mazda case code #00176479). Your people were kind enough to diagnose our car as well as list the services that were necessary. Unfortunately, the diagnosis would have cost us more than the car is now worth, and they also provided us with a loner car while it was being done. I wanted to let you know that specifically James Hobbs, Cindy in customer service , your ride along mechanic and diagnostic mechanic are to be commended for superb handling of the problem. In mentioning this to my son-n-law who lives in Ross Bridge, he indicated that he has also heard that you had a good reputation in the community, Sincerely, Michael Palecek. PS I will also write the people at Mazda Headquarters of our experience with you. More