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Med Center Mazda

Pelham, AL

Overview
Employees
Reviews
Vehicles
4.8
3,162 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,162 reviews

April 16, 2022

I really liked the text messages during the service so I could decide and nothing was a surprise. More

by angiq2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
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Apr 18, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

April 15, 2022

All of the service staff was friendly and helpful on the phone and in person. More

by danamodom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2022 -

Med Center Mazda responded

Thanks for taking time out of your day to review us. We will share this with the team!

April 15, 2022

Med Center Mazda is the best dealership in the Metro Birmingham area. They go over and above regarding customer service. More

by lyle58d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeWayne Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2022 -

Med Center Mazda responded

We really appreciate the kind words about our team! Thank you for your business and we look forward to your next visit with us.

April 15, 2022

Pleased with the service experience. My concerns were remedied in a quick efficient manner here. More

by TURPENNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Med Center Mazda responded

We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!

April 15, 2022

Worked with very nice and knowledgeable salesperson. Facilities were very nice and clean and comfortable. More

by Flamin Bama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 18, 2022 -

Med Center Mazda responded

Hi, glad to learn your experience was a positive one. See you next time!

April 14, 2022

Service was on time. Friendly staff. Also, received a video of my car. Have never seen that before. Will use them again. More

by valerievines885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Apr 15, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle, Valerie! We appreciate the opportunity to get your car running like new and are glad that you enjoyed the video with your service. Please let us know if there is anything else we can do for you. Drive safe!

Apr 15, 2022 -

valerievines885 responded

Hi. I am wondering why my invoice and Carfax only says oil change and tire rotation. I signed up for the 30,000 mile service online. Was that not done?

April 14, 2022

Overall had great experience with them. They were constantly in touch with me and updating me on each and every step and kept me in loop about any delays those were expected due to the covi More

by Aakiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

April 14, 2022

Professional and well maintained. Staff was courteous. Wish there was more vehicle technology data available More

by chetcowsar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
DeWayne Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Med Center Mazda responded

Thanks for your review. We'll do better to make sure that we have more vehicle data in the future. We're glad to see that you still had a great experience and look forward to working with you again in the future.

April 13, 2022

Dewayne was wonderful as always. Providing me with what I ask for and not trying to boost his sales. He's an honest guy, and I appreciate that. More

by pkakol9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeWayne Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2022 -

Med Center Mazda responded

Thank you for taking the time to leave us a review. We're glad to hear that Dewayne has been repeatedly helpful and has continued to provide you with quality service. If you have any questions, please feel free to let us know. We look forward to working with you again. Have a great day!

April 13, 2022

They did a great job up until the point that I had requested them to replace the negative terminal and cable on my wife’s Mazda 3. As the battery had corroded and died, causing me to replace the batte More

by NINEPIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Hobbs
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2022 -

Med Center Mazda responded

Thank you for your review. We apologize that your service criteria was misunderstood. Our service technicians aim to satisfy the needs of our customers, but miscommunications can occur. We would love to speak with you and help get your issue resolved. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

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