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Med Center Mazda - Service Center

Pelham, AL

4.7
1,872 Reviews

1,872 Reviews of Med Center Mazda - Service Center

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May 02, 2022

I received excellent and timely service. The worker ensured I was heard and provided outcome of my service More

by dewayne234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 03, 2022 -

Med Center Mazda responded

Thanks so much for the kind words. We will share this with the team!

May 02, 2022

This dealership always goes above and beyond for me. And they always handle every request I may have More

by jasminegs1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Med Center Mazda responded

Hi Jasmine, glad to learn your experience was a positive one. We look forward to seeing you again soon!

May 02, 2022

Good job. Courteous and kind. No problems will continue to call for routine service and major issues. More

by Accounting for Profits, Inc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 03, 2022 -

Med Center Mazda responded

We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to serving you again soon!

May 02, 2022

Easy to schedule. They were ready for me when I got there. Fast and friendly. Quick and easy. More

by bethcrowder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 03, 2022 -

Med Center Mazda responded

Hi Beth, that’s wonderful to hear. Thanks so much for leaving us a review. We look forward to seeing you again soon!

May 02, 2022

My car was serviced at the body shop. The staff was very professional and courteous. As promised, repair took 3 days to complete. I would recommend them. More

by JUSTART01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kent, Vic McKim, Michael
May 04, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

April 30, 2022

Well run dealership with a knowledgeable staff. Everyone there is helpful and the waiting area is designed for your comfort. Quite different from some others. More

by MR.JOHN. HOLMES 42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

MR.JOHN. HOLMES 42 responded

That's what I wrote.

May 02, 2022 -

Med Center Mazda responded

Thank you for the review. Hope to see you again in the near future!

May 02, 2022 -

MR.JOHN. HOLMES 42 responded

I will definitely be there for service and any problems.

April 29, 2022

First class site, clean, comfortable, and well-staffed. My CX-5 was serviced and my questions were answered. More

by pastorog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 02, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

April 29, 2022

They were prompt, professional and friendly. I strongly recommend them for professional and great service. More

by rkirkthrasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

April 28, 2022

Very welcoming and nice dealership when I purchased and went back for first service. If you’re waiting for a quick service, they’re is plenty of space and tables More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Morris
Apr 29, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. Hope to see you again in the near future!

April 27, 2022

I love the communication interaction immediately with your service advisor by text., unfortunately I was told the system wasn’t working because I didn’t get the video I usually get. Otherwise the service More

by aimalone7095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. We'll be sure to get the video working for next time. We will share this with the team!

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