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Med Center Mazda - Service Center

Pelham, AL

4.6
1,975 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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1,975 Reviews of Med Center Mazda - Service Center

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April 16, 2022

Was very Precise, and has a nice waiting room and the checkout was very easy. More

by ssc79
Customer Service
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. We look forward to seeing you again soon!

April 16, 2022

We got there a little early and they took us right on on for service. More

by Lindafjohnson104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
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Apr 18, 2022 -

Lindafjohnson104 responded

We got there a little early and they took our car right on in for service.

Apr 18, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We're pleased that you enjoyed your service and look forward to seeing you again!

April 16, 2022

I really liked the text messages during the service so I could decide and nothing was a surprise. More

by angiq2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Apr 18, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

April 16, 2022

I am very pleased with the quality of service that I receive. I would recommend the dealership to other Mazda owners. More

by kalexander6274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Report | Print
Apr 18, 2022 -

Med Center Mazda responded

We really appreciate you taking the time to leave us such a great review! Please reach out if you have any questions and we look forward to working with you again in the future.

April 16, 2022

Friendly staff. Still have an issue to resolve with infotainment. This is my second visit for service. I will be back. More

by JWM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Morris
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Apr 18, 2022 -

Med Center Mazda responded

Thanks for your review. We look forward to assisting you with your infotainment issue in the future. We are excited to work with you again.

April 15, 2022

Pleased with the service experience. My concerns were remedied in a quick efficient manner here. More

by TURPENNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Med Center Mazda responded

We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!

April 15, 2022

Med Center Mazda is the best dealership in the Metro Birmingham area. They go over and above regarding customer service. More

by lyle58d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeWayne Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Med Center Mazda responded

We really appreciate the kind words about our team! Thank you for your business and we look forward to your next visit with us.

April 15, 2022

All of the service staff was friendly and helpful on the phone and in person. More

by danamodom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Med Center Mazda responded

Thanks for taking time out of your day to review us. We will share this with the team!

April 14, 2022

Overall had great experience with them. They were constantly in touch with me and updating me on each and every step and kept me in loop about any delays those were expected due to the covi More

by Aakiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

April 14, 2022

Service was on time. Friendly staff. Also, received a video of my car. Have never seen that before. Will use them again. More

by valerievines885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Apr 15, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle, Valerie! We appreciate the opportunity to get your car running like new and are glad that you enjoyed the video with your service. Please let us know if there is anything else we can do for you. Drive safe!

Apr 15, 2022 -

valerievines885 responded

Hi. I am wondering why my invoice and Carfax only says oil change and tire rotation. I signed up for the 30,000 mile service online. Was that not done?

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