Mel Hambelton Ford

Great service and staff! From the front desk to our rep Rudy, great experience all the way around! From the front desk to our rep Rudy, great experience all the way around! More

The sales team was great to work with! Rudy listened and understood my needs and helped find the perfect vehicle. By far the best and quickest car buying transaction I have ever made! Rudy listened and understood my needs and helped find the perfect vehicle. By far the best and quickest car buying transaction I have ever made! More

WORLD CLASS CUSTOMER SERVICE AND COMMUNICATION FROM SALES TO SERVICE. From day one of purchasing our 2026 Explorer this Dealership gets it! We have been listened too and treated like people. Great customer TO SERVICE. From day one of purchasing our 2026 Explorer this Dealership gets it! We have been listened too and treated like people. Great customer service is extremely hard to find anymore. We have engaged with Sales (Catfish AKA Roy Davis), Financing (Nightingale), Moblie maintenance (******), Service bay ( x's 2 ***** late on a Friday afternoon) and Quick Lane (Charissa). All of the Afore mentioned staff and others have treated us with a great deal of respect (worldclass). I have been a Chevy owner for a very long time and choose to stop into Mel Hambelton cold one day to look around. This team has earned my respect and Business due to the level of communication and customer service this entire team provides. Thank you Ed Ledwich More

Charissa was my point of contact Service Advisor using Quick lane for the first time. The customer service level received this morning at Mel Hambelton Ford Quick Lane was world class. I'm extremely impre Quick lane for the first time. The customer service level received this morning at Mel Hambelton Ford Quick Lane was world class. I'm extremely impressed that all the staff that I have engaged with purchasing and servicing our 2026 Ford Explorer has world class communication and listening skill sets. Charissa was even extremely informative when asked additional questions after check in pertaining to the Quick Lane operation and the entire service operation. Sure is nice to find a person and staff that make you feel welcome and talk to you not at you. Appreciate the customer service young lady. Keep up the fine work. Ed Ledwich More

I have to commend Mel Hambelton on having a Professional and Personable sales and finance team! I was helped by Marshall and Brian. They made sure that my experience went smoothly. I had come in and spoke and Personable sales and finance team! I was helped by Marshall and Brian. They made sure that my experience went smoothly. I had come in and spoke to Marshall over three weeks ago. At the time they did not have what I was looking for so I left. Then this past week came back and decided to do a trade. There were no high sales pressure pitches, which is what I was expecting. As a 68yo widow I didn't know what to expect. In the front entryway of Mel Hambeltons sales floor, it says, Welcome to the Mel Hambelton family. After my experience with their team, I know that this is a true statement. Welcome to their family! More

Excelente persona y trabajador, me atendió perfectamente y se esforzó mucho para ayudarme aunque yo hablo español gracias por todo y se esforzó mucho para ayudarme aunque yo hablo español gracias por todo More

Karston was very polite, professional, and most importantly honest in every encounter I had with him. Actually completed most of the deal over text and phone calls before ever getting to the dealer importantly honest in every encounter I had with him. Actually completed most of the deal over text and phone calls before ever getting to the dealership. Without the professional and honest communication from him, I would never have gotten to the dealership to get my new vehicle. More

Bro has rizz and is a W. He asked me where the huzz at. Got me a good deal on my vehicle. Thanks He asked me where the huzz at. Got me a good deal on my vehicle. Thanks More

I had a great experience again! Marshall and the team at Mel Hambelton Ford are the best! Marshall and the team at Mel Hambelton Ford are the best! More

This was the best experience I have had while purchasing a vehicle from a dealer. Daniel was pleasant to work with and communicated well throughout the process. The staff was nice and easy to talk to and I a vehicle from a dealer. Daniel was pleasant to work with and communicated well throughout the process. The staff was nice and easy to talk to and I never felt like they were being pushy. They ended up getting me just the truck I wanted and the numbers were good too. More