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Mel Hambelton Ford

Wichita, KS

4.8
2,157 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,157 reviews

July 21, 2015

Easy and fun We actually went in to have our '14Focus serviced but looked at the new Mustangs and talked with Robert Kinney and he made the deal happen. We love ou More

by it'sorang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Kinney
Jul 30, 2015 -

Mel Hambelton Ford responded

it'sorang, from a Focus to a Mustang! That's awesome! We're glad you're happy with your new Mustang. If you need anything else, Robert will always be happy to help. Have a good day!

July 15, 2015

Mel Hambelton Sales/Service Completely changed my attitude about card dealers in Wichita.Absolutely the best service I have ever had-anywhere. I've never had to have major servic More

by Prof smitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember. Understand he has left company.
Jul 30, 2015 -

Mel Hambelton Ford responded

Prof smitty, we appreciate you giving us a chance. We also appreciate the positive review. Our goal is to provide great service to everyone. Please call or come in if you need anything else.

July 14, 2015

This dealership was prepared I had scheduled 4 dealership appointments on one day and only in the afternoon. I went to Mel Hambleton Ford last because it was open the latest. By More

by Ozluvr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad? ( the internet guy)
Jul 30, 2015 -

Mel Hambelton Ford responded

Ozluvr, sounds like you had a very busy day! We're glad you had a good experience with us. Please let us know if there's absolutely anything else we can do for you, because you definitely are important to us!

July 13, 2015

Very pleasing and productive. The whole crew we dealt with were respectful and courteous. No one was pushing me into a deal. From the salesman (Leonard) to the financial assista More

by penney2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casey Bramlett, Kyle Reed, Leonard Schroeder were all to be commended., Leonard Schroeder
Jul 30, 2015 -

Mel Hambelton Ford responded

penney2, thank you for the positive review, we really appreciate it. We're glad you had a good experience with us as well. Please let us know if there's anything we can do for you. Have a great day!

July 11, 2015

Best dealership in town We just recently purchased our second vehicle from Mel Hambelton Ford Dealership, we will never go anywhere else. We were very happy with our first ex More

by Tdjrorem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Burton, Travis Whisler, Austin Haase
Jul 30, 2015 -

Mel Hambelton Ford responded

Tdjrorem, we're happy to hear that you now have two vehicles from us! Thank you so much for the positive review. Please let us know if there's anything else we can do for you.

July 10, 2015

Very professiona This was a very good experience. There was no hidden last minute costs or non sense. Staff was very knowledgable, helpful and went out of their way fo More

by Firefighter262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 30, 2015 -

Mel Hambelton Ford responded

Firefighter262, thank you for your honest review, we really appreciate it. We're also happy to know that we gave you the service you deserved. Please call or stop by if you need anything!

July 09, 2015

Wonderful experience I'd been putting off buying a new vehicle for a while now because, up until recently, my '98 Ford Focus had been running fine. Sure it had some rusty More

by JamiK86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 30, 2015 -

Mel Hambelton Ford responded

JamiK86, we're so happy to hear about your experience! It definitely is scary buying a car for the first time, but we're glad your experience was enjoyable. If there's anything else you need don't hesitate to call. Have a good day!

July 02, 2015

Great Experience! Our salesman helped us find the SUV we wanted. He was honest and friendly! We will recommend him to our friends and family! Our finance manager was More

by Raven44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Pfeifer, Anthony Herzberg
Jul 07, 2015 -

Mel Hambelton Ford responded

Raven44, thank you for the glowing review! We always appreciate knowing we made a customer happy. Please call us or stop in if there's anything else you need in the future! Have a great day.

July 02, 2015

Ford Addiction I might have a problem, have bought over 15 new Ford's from Mel Hamilton Ford , in the last 5 years. Started buying vehicles , from at the time ,Yo More

by Ford addict
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Shock, Travis Whisler, Austin Haase
Jul 07, 2015 -

Mel Hambelton Ford responded

Ford addict, Wow! 15 Fords in 5 years! We love to hear from huge Ford fans like yourself and it's great to know that we've been able to give you the best experience during each purchase. We look forward to seeing you again real soon ;) Have a great day!

June 17, 2015

New Car Purchase This is the first car that I have purchased at MH and I know it won't be the last for my family. I was very impressed with all the facts that Mir tol More

by mhaggard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Shock, Mir Rahman
Jun 18, 2015 -

Mel Hambelton Ford responded

mhaggard, Mir and the dealership thank you for your positive review! We're glad that we were able to provide an experience that will keep you coming back! Please let us know if there is anything we can do for you in the future. Have a great day!

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