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Mel Hambelton Ford

Wichita, KS

4.8
2,209 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,209 reviews

January 08, 2015

Excellent Service He was able to get us in fast and out. Excellent service. Just another example of why we have chosen to buy all of our vehicles at Mel Hambelton For More

by Troy & Julia Strnad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hickey, Brian Sladek
Jan 08, 2015 -

Mel Hambelton Ford responded

Troy & Julia, as you have undoubtedly noticed, customer satisfaction is our top priority and we're happy you've received the service your deserve. Also, thank you for the positive review! Enjoy your new vehicle and call us if you need anything in the future.

January 06, 2015

No Pressure Purchase of the Truck that fit my business needs I have had many experiences of purchasing new vehicles for my business. When walking on to the lot of Mel Hambelton Ford was I was greeted by Stan Bo More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2015 -

Mel Hambelton Ford responded

Brian, we appreciate your positive review of Stan and the dealership! We're happy he was able to make your purchasing experience excellent. If there's anything we or Stan can do for you in the future please don't hesitate to call!

January 06, 2015

Great Job Bob! Once again Bob knocked it out of the park! He is a great salesman and takes time to explain everything about the vehicle you are interested, he also t More

by Bobermeier@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kisner
Jan 08, 2015 -

Mel Hambelton Ford responded

We're glad you had a good experience here! Thank you for the positive words and we hope you enjoy your vehicle! Let us know if there's anything else we can do for you in the future.

January 03, 2015

Phenominal attention to detail! From the minute we walked in the door , until we drove out with our new 2015 Mustang GT we were treated with respect courtesy and never rushed. They m More

by charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sladek
Jan 05, 2015 -

Mel Hambelton Ford responded

charlie, thank you so much for your kind words and positive review! We're happy you noticed that our number one goal is customer satisfaction. That makes us feel good when we can give someone the experience they deserve. We hope you enjoy your new 2015 Mustang GT!!! Have a great day and we hope to see you again!

January 01, 2015

Service With a Smile Very Satisfied with the service I had done on my Colorado truck. Dan Hickey put me in a rental at no cost to me which allowed me not to have to wait More

by Chevy Colorado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hickey
Jan 05, 2015 -

Mel Hambelton Ford responded

Keith, we try very hard to give everyone a satisfactory experience when they come in for service. We're glad to see that we were able to provide that for you and we really appreciate your positive review! We're glad you enjoyed your rental car and hope to see you again in the future. Have a great week!

December 29, 2014

Outstanding!! Will definately come back for next vehicle! First time at this location and they have made a lifetime customer! Shannon Burton, Travis Whisler & Mark McCasland were absolutely amazing. TEN TEN More

by April
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Burton, Travis Whisler
Dec 29, 2014 -

Mel Hambelton Ford responded

April, we're so happy we were able to give you the experience you deserved to make you a lifetime customer! We will always do our best to give you a 5 star experience. Thank you for the positive review and we hope to see you again. Have a great day!

December 29, 2014

All Purchases Phil and his team are the best to work with. I've always hated buying cars and the negotiating process. Phil makes it so easy. He goes out of his way More

by Millermas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Rank
Dec 29, 2014 -

Mel Hambelton Ford responded

Millermas, Phil is a great GM and his #1 goal is customer satisfaction! We're so happy he was able to give you a 5 star experience and will hope to see you in the future. Please give the dealership or Phil a call if you need anything else in the future!

December 24, 2014

Scotty German is AMAZING Scotty is great. He is one of the reasons that my wife and I continue coming to MHFord for service. He knows us each by name and is always so happy to More

by tim4386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty German
Dec 29, 2014 -

Mel Hambelton Ford responded

tim4386, thank you for your positive review of Scotty and our service department. We're always trying to better ourselves and it's great to see that we are taking care of our customers the right way. Don't hesitate to call Scotty or Mel Hambelton Ford in the future, we're always here to help!

December 21, 2014

2014 Escape Service It was so nice to have my car picked up in Hutchinson and not have to drive to Wichita to have it serviced. Matt Rich was amazing! He went above and More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rich
Dec 29, 2014 -

Mel Hambelton Ford responded

Lori, we try and go above and beyond for our customers and we're glad we could give your a 5 star experience! Please give us a call if you need anything else. We're always here to help.

December 20, 2014

Great, always treated hood This is not the first truck I bought here,and probably won't be the last was shown several options and choices . I was never pressured into buying More

by pschmidt215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Hadad
Dec 29, 2014 -

Mel Hambelton Ford responded

pschmidt215, we were happy to see you back in the dealership! Thank you for your 5 star review of Mel Hambelton Ford and we hope you enjoy your truck! Please contact us if you need anything else in the future. We look forward to seeing you for your next vehicle purchase as well :)

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