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Mel Hambelton Ford
Wichita, KS
2,206 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,206 reviews
December 17, 2021
Rudy was great and so polite. He offered to wear a mask as we had ours. Very smart on the auto. #1 in our book.. thanks Rudy. Go refs as we had ours. Very smart on the auto. #1 in our book.. thanks Rudy. Go refs More
by Jt
Employees Worked With
December 10, 2021
The service at Mel Hambelton Ford is unparalleled. The staff, quality of work and timeliness are outstanding. They are pleasant, responsive and go above and beyond to deliver exceptional and reliable ser staff, quality of work and timeliness are outstanding. They are pleasant, responsive and go above and beyond to deliver exceptional and reliable service. I live in Texas, but return when possible for any service needs. More
by Holcombm22
Employees Worked With
December 04, 2021
If you are looking for next level customer service in sales go see Brain Sladek. When you are looking to have your vehicle serviced make sure to ask for Mike Mitchell. Both will provide next level custom sales go see Brain Sladek. When you are looking to have your vehicle serviced make sure to ask for Mike Mitchell. Both will provide next level customer service!! Never fails! More
by M.S
Employees Worked With
Other Employees :
James Shock, Brian Sladek, Casey Bramlett, Stan Knapton
December 02, 2021
We are fortunate to have a dealership like Mel Hambelton Ford. From salesperson, sales manager, financial officer, General Manager and owner they focus on the customer and I extend my deepest appreciation Ford. From salesperson, sales manager, financial officer, General Manager and owner they focus on the customer and I extend my deepest appreciation to the whole team. So thank you Jorge, Stan, James, Phil and Lisa. More
by aelowe
Employees Worked With
Other Employees :
Scotty German , James Shock, Jorge Wheelhouse
October 29, 2021
I had a very pleasant experiencing purchasing our 2021 Ford Explorer. The sales, finance and delivery teams did great! Ford Explorer. The sales, finance and delivery teams did great! More
by Randy.pickle
October 06, 2021
I have been looking for a new f 150 that had more horsepower, I went on your website and found a truck that I liked,Rudy Perez contact me and we met and I test drove the truck.Rudy answered all my qu horsepower, I went on your website and found a truck that I liked,Rudy Perez contact me and we met and I test drove the truck.Rudy answered all my questions about the truck and was very knowledgeable and polite.Casey took the time to explain all the questions I had and was easy to understand what my wife and I wanted.All was a good truck buying experience. More
by timothylemoine
