Mel Hambelton Ford

Jamie is Awesome Jamie was extremely professional easy to get along with and very personable. This was my first car buying experience and he remained patient with me t Jamie was extremely professional easy to get along with and very personable. This was my first car buying experience and he remained patient with me through all of the struggles and helped me leave the lot in a gorgeous Toyota Camry! I will definitely be back when it's time for a new car! More

Over paid by thousands I feel I was taken advantage of. Dorian was the salesman and his manager is probably more to blame. I told them I wasnt ready and hadnt done my home I feel I was taken advantage of. Dorian was the salesman and his manager is probably more to blame. I told them I wasnt ready and hadnt done my homework. They kept us there for hours and talked insesintly about their Service Dept and that the car was Certified and stayed away from discussing the price. They sold me a car which I could get for $29,000 elsewhere and I paid $37,850 and then they didnt give me what my car was worth so added another 2,000. I paid close to $40,000 for a used Ford 150 truck with 30k miles and some dings. The next day I checked comps and saw it was fairly common to do the 160 point test on the vehicle and saying "It is Certified" I was furious. I went back in and said I am not at all happy with the priced I paid. I said Im all about you getting some commission but I want a competitive price not a terribly high price. Said I would trade up if I got a fair price. Tommy the manager said we have a binding contract. Didnt even try to validate the worth of the vehicle. I tried giving back keys and Tommy said "no one is allowed to accept those keys" If I have an accident my insurance company isnt going to give me anywhere near what I paid and then I will suffer more loss. I realize I really screwed up, but they shouldnt do this to people. Car buying should be a Win, Win. They should show comps and not use tatics to take advantage of women. I will be picketing with a sign until they make this right. More

Awesome salesman We had a great car buying experience, Obi is a great car salesman and he showed us exactly what we wanted and he worked out a great trade offer for ou We had a great car buying experience, Obi is a great car salesman and he showed us exactly what we wanted and he worked out a great trade offer for our cars, we will use Obi for all our car purchases. More

Bought new car I just bought another vehicle from Mel hambelton ford. Mark tank and Phil Nightengale made the purchase an awesome experience as usual. This is the I just bought another vehicle from Mel hambelton ford. Mark tank and Phil Nightengale made the purchase an awesome experience as usual. This is the 7th vehicle we’ve purchased from them. Simply the best and their care after the sale is even better. More

Awesome service! Jon is the BEST. I unexpectedly had to get a new car after mine was totaled in an accident. Jon was kind, patient, and gave me the best advice and gui Jon is the BEST. I unexpectedly had to get a new car after mine was totaled in an accident. Jon was kind, patient, and gave me the best advice and guidance as I picked out a new vehicle. My dad passed away recently and this would be a life event that he would help me with. Jon was aware of the emotions I was feeling and treated me and my family like family. He helped me find a vehicle I felt safe in which was the most important thing. Stan was also a huge help to my family and I. He was also very kind and helpful and made the car buying process as stress free as possible! I would recommend Mel Hambelton to anyone and I will definitely be back in the future!! More

Everyone was great especially Obi! Experience was great. Live over 3 hours away but was able to make a deal and drive down to pick up the Mustang. When we arrived we were greeted with b Experience was great. Live over 3 hours away but was able to make a deal and drive down to pick up the Mustang. When we arrived we were greeted with bottled water and a smiling front desk staff. Dealership was nice, clean, and everyone was helpful from start to finish. My Salesman was Obi. What an asset to the company. He was courteous and helpful from the beginning of the process to the end. Answered any and all questions and just made the process easy. I would definitely recommend Mel Hambelton and I have already recommended Obi to friends and family. More

Great folks I bought my wife a new expedition here. Wasn't new when we got it, 200 miles from a dealer trade. All I can say is, super average at best. The peop I bought my wife a new expedition here. Wasn't new when we got it, 200 miles from a dealer trade. All I can say is, super average at best. The people were nice, the building was dated for all the money they claimed they make. Was it average enough to make me a lubbers guy? Not quite yet, we will see how good the service department is. Hey, they gave us cookies and a cargo liner. I feel since we used their finance means, and the vehicle had 200 miles and scratches on it upon delivery, they could have dug a bit deeper. I'll consider this when the redesigned f150 comes out and I'm in the market. The consumer always loses in the car business, but you have to make people feel like they won a bit. I definitely don't feel like we got any sort of deal. I also can't say anything negative about the people, they were all decent. More

Great service Great job Richard Hutsell and the Mel Hambelton team. Love our new 2020 Explorer ST! Thanks again! Quick in and out and no hassle. We will be back Great job Richard Hutsell and the Mel Hambelton team. Love our new 2020 Explorer ST! Thanks again! Quick in and out and no hassle. We will be back ! More

New car purchase Nate was amazing! He work tirelessly to get us the best deal. We came in with high expectations and he exceeded them. I have shared my experience with Nate was amazing! He work tirelessly to get us the best deal. We came in with high expectations and he exceeded them. I have shared my experience with everyone and have told them to give Mel Hambelton a try. More

Jon Jackson Jon was very professional, knowledgeable and patient. Obviously customer satisfaction is important to him. We had a great experience through the sales Jon was very professional, knowledgeable and patient. Obviously customer satisfaction is important to him. We had a great experience through the sales portion of the deal. More