Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz Manhattan
New York, NY
658 Reviews
Welcome to Mercedes-Benz of Manhattan, a distinguished New York institution for more than 70 years. Conveniently located on a sprawling 330,000 square foot facility on 11th Avenue between 53rd and 54th Streets, our dealership stands as a beacon of luxury, innovation, and community engagement.
Our state-of-the-art facility features two expansive indoor inventory showrooms, meticulously curated to showcase the finest vehicles Mercedes-Benz has to offer. Our Main Showroom on 11th Avenue proudly displays our complete electric portfolio, hybrid options, Mercedes-AMG, Mercedes-Maybach, and select rotational Classic Center vehicles shipped in from our California Classic Center.
Mercedes-Benz of Manhattan is more than just a dealership; it’s a cornerstone of the community. Over the decades, we have built lasting relationships and friendships within a vibrant and ever-evolving city. As the community grows and faces new challenges, we remain dedicated to giving back in various ways, contributing to the success and well-being of the people who have supported us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 658 reviews
August 24, 2024
I purchased my GLC 300 from Sam Cates in sales and the process was seamless! I saw the car online, called Sam and was driving my new GLC shortly after. I love my new car!!! process was seamless! I saw the car online, called Sam and was driving my new GLC shortly after. I love my new car!!! More
by MacknightCatherine
August 24, 2024
Robert is very kind and helpful, was very attentive and allowed us to feel very comfortable. Everything was explained in great detail. Kristin and Giselle were also a great help with pricing and payments! allowed us to feel very comfortable. Everything was explained in great detail. Kristin and Giselle were also a great help with pricing and payments! Great dealership and amazing employees :) More
by Ofir Shemesh
August 24, 2024
Greg worked with us to get us the best deal on the perfect family car. He was patient and very accommodating. perfect family car. He was patient and very accommodating. More
by Frank
Employees Worked With
August 24, 2024
Katherine was very kind and helpful. She made the process of buying out my lease super easy. My mom also was in contact with her for service for her vehicle and she provided great servic She made the process of buying out my lease super easy. My mom also was in contact with her for service for her vehicle and she provided great service. She came and picked up the loaner car and dropped off my car after it had been inspected. Katherine was a pleasure to deal with and definitely takes care of her customers. Thank you Katherine More
by Tiffanyruiz1
August 24, 2024
I had the pleasure of working with Katherine Calle at Mercedes Benz of Manhattan, and I cannot recommend her highly enough! Katherine has gone above and beyond every time I’ve needed assistance, answerin Mercedes Benz of Manhattan, and I cannot recommend her highly enough! Katherine has gone above and beyond every time I’ve needed assistance, answering every question with incredible thoughtfulness and speed. Her dedication to ensuring a seamless and positive experience is truly unmatched. Not only is Katherine exceptional, but her manager, John Hart, is also fantastic. It’s clear that John leads by example, fostering an environment of excellence and customer care. Together, they make an unbeatable team, and I’m so grateful for their outstanding service. If you’re looking for a top-notch experience, look no further than Katherine and the team at Mercedes Benz of Manhattan! More
by jasoncheru
Employees Worked With
August 24, 2024
Best in the business. Loved my experience and will be going back for all of my needs. Loved my experience and will be going back for all of my needs. More
by Albert714
August 24, 2024
The customer service was great, and the environment was very friendly and welcoming. Great job very friendly and welcoming. Great job More
by St1234
Employees Worked With
August 24, 2024
Harald Adler was amazing to work with. He made everything easy and simple especially his Manager Patrick Hunter! Thank you for everything! He made everything easy and simple especially his Manager Patrick Hunter! Thank you for everything! More
by astoria.boutique
August 24, 2024
Greg is so professional and always makes my experience easy and pleasant ! Thank you so much. easy and pleasant ! Thank you so much. More
by katherine.mackenzie
Employees Worked With
August 24, 2024
An excellent Sales consultant you can work with, very knowledgeable of products, straight to the point. I leased EQE350 and it was a very smooth transaction, I’ll definitely work with him again. Highly r knowledgeable of products, straight to the point. I leased EQE350 and it was a very smooth transaction, I’ll definitely work with him again. Highly recommend. Thank you HaraldA+++ More
by Salah1974
