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Mercedes-Benz Of Kansas City
Kansas City, MO
815 Reviews
Thank You for Choosing Mercedes-Benz of Kansas City
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City, and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 815 reviews
January 03, 2020
Great Service I am very pleased with the way I am treated. They fixed my left side mirror in minutes after I just turned up. My recent service appoint with Matt cou I am very pleased with the way I am treated. They fixed my left side mirror in minutes after I just turned up. My recent service appoint with Matt couldn’t have gone better. More
by jimda
Employees Worked With
Matt Hoover
Helpful December 28, 2019
The staff provided great customer service. Service Advisor is very friendly, knowledgeable and ensure your vehicle is properly serviced in accordance with Mercedes Benz recommendations and main Service Advisor is very friendly, knowledgeable and ensure your vehicle is properly serviced in accordance with Mercedes Benz recommendations and maintenance standards. A very professional service department. More
by greg.dexter.hunt
Employees Worked With
John Doolittle
December 26, 2019
Matt Hoover/John Doolittle and Team are always A pleasure! I have had my 2017 C43 Serviced there since I bought it June of 2017. Always an Great Experience. The whole experience is always great from the Serv I have had my 2017 C43 Serviced there since I bought it June of 2017. Always an Great Experience. The whole experience is always great from the Service Drive Reps to the Service Writer. Thank you so much! More
by Matt
Employees Worked With
Matt Hoover, John Doolittle
December 21, 2019
The service department is exceptional and patient with explaining repair options and clearly the costs. John the manager is involved with the process on every vehicle, and you can tell he truly cares abo explaining repair options and clearly the costs. John the manager is involved with the process on every vehicle, and you can tell he truly cares about the customer. Thank you Mercedes of KC More
by Phillip
Employees Worked With
John Kartsonis
December 20, 2019
My ML 350 had a recall on a steering column bolt. Matt was the service rep that helped me with this issue. I dropped my car off early in the AM and was told it would take most of the day to fix the issue. was the service rep that helped me with this issue. I dropped my car off early in the AM and was told it would take most of the day to fix the issue. Matt was very efficient and pleasant to work with. He kept me updated about the progress as well. Very politely perdon More
by Patty
Employees Worked With
Matt
December 19, 2019
I have had my cars serviced at this dealership and all experience with my service advisor Matt Hoover and the employees has been excellent. Highly recommend this dealership. experience with my service advisor Matt Hoover and the employees has been excellent. Highly recommend this dealership. More
by Dick
Employees Worked With
Matt Hoover
December 16, 2019
Ahmed "TJ" Altaji - Outstanding Customer Service. He went way above and beyond. Truly the best service I have received from a dealership and Mercedes Benz of KC is amazing so the bar is set extremely high! way above and beyond. Truly the best service I have received from a dealership and Mercedes Benz of KC is amazing so the bar is set extremely high! Devoted loyal customer - earned for life!! More
by Asimmons.consulting
Employees Worked With
Ahmed "TJ" Altaji
December 13, 2019
Ahmed "TJ" Altaji is great, dealer service is excellent! I have three Mercedes-Benz S-Class sedans that are serviced at this dealership. I have always received excellent service from my service advisor, Ahme I have three Mercedes-Benz S-Class sedans that are serviced at this dealership. I have always received excellent service from my service advisor, Ahmed "TJ" Altaji. There have been times when the work was not performed well, or sometimes when it has taken 3 tries to get the work done well, but they have always made up for the error and owned up for it. I highly recommend this dealership. More
by TheBraveMan
Employees Worked With
Ahmed "TJ" Altaji
December 11, 2019
Car was received quickly with John Doolittle and I was on my Took my ML350 in for service. John Doolittle was very friendly and explained the service work. My car was returned on schedule. Mr Doolittle has alway Took my ML350 in for service. John Doolittle was very friendly and explained the service work. My car was returned on schedule. Mr Doolittle has always done a superb job for me. More
by Dave
Employees Worked With
none
