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Mercedes-Benz Of Kansas City
Kansas City, MO
816 Reviews
Thank You for Choosing Mercedes-Benz of Kansas City
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City, and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 816 reviews
November 15, 2019
Excellent Service My car had a recall notice that necessitated service. John Doolittle facilitated the appointment, provided a loaner car for my use and advised me thr My car had a recall notice that necessitated service. John Doolittle facilitated the appointment, provided a loaner car for my use and advised me throughout the day as to the progress on the service. They finished the service quickly and I was able to pick up my car later in the day. My car had been washed after the service and I was very pleased with the whole experience. Mercedes Benz of Kansas City has been the best Mercedes dealership I have worked with. More
by dhartung16
Employees Worked With
John Doolittle
Helpful November 14, 2019
MB of KC hits it out of the park again..l Is it just another great experience at Mercedes Benz of Kansas City? ...Actually, yes it is. Whether I’m doing business at Aristocrat Motors or M Is it just another great experience at Mercedes Benz of Kansas City? ...Actually, yes it is. Whether I’m doing business at Aristocrat Motors or MB of KC, I can always count on the best care for my vehicles, and the staff going well beyond the norm to ensure my satisfaction and comfort. Although it would be easy to go on and on, suffice it to say it would make no sense to go elsewhere. More
by Steve
Employees Worked With
Johnny Kartsonis
November 13, 2019
20,000 Mile Service I brought my car in for a 20,000 mile service and Cody Young helped me. He answered all my questions about the GLC that we have had for 2 years. I lov I brought my car in for a 20,000 mile service and Cody Young helped me. He answered all my questions about the GLC that we have had for 2 years. I loved working with Cody, he is very efficient, welcoming, educational and has a wealth of knowledge. I will be bringing my car to Cody for future service. Thank you! Janet Lhuillier More
by Janet
Employees Worked With
Cody Young
November 12, 2019
Great service on repairs Matt took very good care of me. He called me with the diagnosis and the estimate of repairs within a reasonable time of dropping my car off. Had t Matt took very good care of me. He called me with the diagnosis and the estimate of repairs within a reasonable time of dropping my car off. Had the repairs done pretty quickly and check was very fast and easy right at his desk. This is the 3rd time we have used this dealership for repairs since we moved to KS. Matt has been awesome every time. More
by johnlor
Employees Worked With
Matt Hoover
November 12, 2019
Great service and positive experience every time. I have been taking my car to John Kartsonis . He’s very friendly, professional and knowledgeable. He listens carefully to my concerns about my car and deliv been taking my car to John Kartsonis . He’s very friendly, professional and knowledgeable. He listens carefully to my concerns about my car and delivers what I expect from Mercede Benz. More
by Afshin
Employees Worked With
John Kartsonis
November 12, 2019
Service Excellent place for Service.Recently went for service A. TJ is detailed oriented and provided text to let you know how the service is going. Excellent Excellent place for Service.Recently went for service A. TJ is detailed oriented and provided text to let you know how the service is going. Excellent pick and drop-up service. More
by brillrav
Employees Worked With
TJ Altaji
November 10, 2019
First service with Mercedes! I like working with John. He is so professional and informative. It's good to have such a great team ready to support us. We are loving our new car I like working with John. He is so professional and informative. It's good to have such a great team ready to support us. We are loving our new car & excited to know if we need help we have a great team waiting to help. More
by Geo
Employees Worked With
Johnny Kartsonis
November 07, 2019
Service Wonderful experience! John goes the extra mile. He looks for options and explains every option. He is very detailed oriented. He calls you to let you Wonderful experience! John goes the extra mile. He looks for options and explains every option. He is very detailed oriented. He calls you to let you know how the service is going. More
by Kathleen
Employees Worked With
John
November 06, 2019
Great customer care Always confident of great service for my Sprinter van which I use to go on long road trips round the country. Sound advice and a structured program of Always confident of great service for my Sprinter van which I use to go on long road trips round the country. Sound advice and a structured program of maintenance gives me great confidence in the team at Mercedes-Benz. More
by Peter Robinson
Employees Worked With
Johnny Kartsonis
November 05, 2019
Good Service John Kartsonis was very good at communicating what was needed and the cost of each part. Once the service was completed he covered the results and mad John Kartsonis was very good at communicating what was needed and the cost of each part. Once the service was completed he covered the results and made us aware of the time line of other services we might need. The overall visit was excellent. Thanks to all. More
by Craig Havel
Employees Worked With
John Kartsonis
