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Mercedes-Benz Of Kansas City
Kansas City, MO
815 Reviews
Thank You for Choosing Mercedes-Benz of Kansas City
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City, and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 815 reviews
November 27, 2019
17 months - same problem, still not fixed I've been bringing my MB into this dealership for 17 months, since I bought it. From day 1, I've had the same problem with my head unit and Mercedes I've been bringing my MB into this dealership for 17 months, since I bought it. From day 1, I've had the same problem with my head unit and Mercedes has told me it's my problem to figure out. 4 phones later and the finally publish a TSB, but basically with the same guidance, not our problem, you should hard reset your phone every time iOS updates. Even Ford has this figured out! I should have saved myself 30k and bought a Ford SUV! More
by mkmary
Employees Worked With
Matt Hoover
Helpful November 23, 2019
Our service advisor, TJ, is first rate always exceeding expectations! He takes the time to explain why something needs to be done right away, can wait and how long expectations! He takes the time to explain why something needs to be done right away, can wait and how long More
by Swesthead
Employees Worked With
TJ
November 22, 2019
S550 40,000 MILE SERVICE I have bought 3 Mercedes at this dealership in the last 10 years and have always used this service department as well. Johnny has been very good to wo I have bought 3 Mercedes at this dealership in the last 10 years and have always used this service department as well. Johnny has been very good to work with. More
by ohio1014
Employees Worked With
Johnny, service rep
November 22, 2019
GLK350 Service I have been coming here for servicing and detailing my GLK every year since 2016. John Doolittle is my favorite representative. He does an above and b I have been coming here for servicing and detailing my GLK every year since 2016. John Doolittle is my favorite representative. He does an above and beyond job in ensuring i get the best value out of my service. Every-time after I pick my car after service and detailing it always looks like the first time I purchased it. More
by Venkatesh Muthusamy
Employees Worked With
John Doolittle
November 20, 2019
Recently had the annual service performed on my SLC 43 by M-B of KC. As always, it was excellent. The car looks and drives perfectly. I work with John Doolittle in the Service Dept. and he does a great jo M-B of KC. As always, it was excellent. The car looks and drives perfectly. I work with John Doolittle in the Service Dept. and he does a great job. I’ve had my M-Bs serviced there since 2013 and have never been disappointed. More
by Wick
Employees Worked With
John Doolittle
November 17, 2019
I caught a lyft to this dealer and when I met my sale person I wasn’t sure what I exactly did I want to purchase but when I left out I was very happy 😃 this place was by far one of the quickest In and person I wasn’t sure what I exactly did I want to purchase but when I left out I was very happy 😃 this place was by far one of the quickest In and out dealerships I ever experienced and I’ve been to plenty .. More
by Kimwright77
Employees Worked With
Ritchie sexton
November 17, 2019
Service Department second to none Great service, as always, very attentive to Customer needs, professional, go above and beyond every time. You won't find a better place to service you Great service, as always, very attentive to Customer needs, professional, go above and beyond every time. You won't find a better place to service your MB. That is why I am a MB-KC lifelong customer. Johnny, you are simply outstanding. Dan the Service Engineer is BRILLIANT and such a joy to chat with about anything MB, related to my vehicle or otherwise. More
by Saad
Employees Worked With
Johnny and Dan
November 16, 2019
I have always had the very best service at MB of KC. The main reason is the professionalism and attention to detail by my service advisor, TJ! He treats me and my vehicle the way he would want to be treated main reason is the professionalism and attention to detail by my service advisor, TJ! He treats me and my vehicle the way he would want to be treated! More
by ryanw854
Employees Worked With
TJ
November 15, 2019
Excellent Service My car had a recall notice that necessitated service. John Doolittle facilitated the appointment, provided a loaner car for my use and advised me thr My car had a recall notice that necessitated service. John Doolittle facilitated the appointment, provided a loaner car for my use and advised me throughout the day as to the progress on the service. They finished the service quickly and I was able to pick up my car later in the day. My car had been washed after the service and I was very pleased with the whole experience. Mercedes Benz of Kansas City has been the best Mercedes dealership I have worked with. More
by dhartung16
Employees Worked With
John Doolittle
