Mercedes-Benz Of Kansas City
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I bought my 16 year old daughter a 2007 Mini Cooper that quite frankly was really " Like New " after 6 weeks of looking at warmed over cars with 100,000 miles for $8,000 - $10,000 .... It would never have d quite frankly was really " Like New " after 6 weeks of looking at warmed over cars with 100,000 miles for $8,000 - $10,000 .... It would never have dawned on me to look at a Mercedes Dealership for a affordable used Car - Luck for me, I found the Car on Cars.com - a Loaded 2007 Mini Cooper with 66k mi - after searching dealership after dealership I was skeptical that a Car of this Caliber could be bought for $12,400 - I contacted Whitney by e mail - within an hour the Manager had called me - and I took a leap of faith and bought it sight unseen - When we picked the Car up the following Day - I was told it was Nice - but this Car was Like New - not a ding - Sitting on 4 brand new tires - seats looked as if they had never been sat in - I had seen so many at Best average Cars that Dealers wanted High Retail Prices on with 80K - 100K miles - It was hard to believe - Richie Sexton was my Sales Person - You could not ask for a Nicer Person - We only bought a $12,400 Car - But we were treated as if we had bought a $75,000 New Mercedes - The Car is Perfect - Zero issues .... I will start my next search with Mercedes of Kansas City - I doubt you can buy a Nicer Vehicle - Priced as well & I know you can not do so with the Delivery Experience - Whitney Buehler was our Internet Connection - Greeted us at the Store - Thanked us when we left and has followed up with us to make sure we were happy - When was the last time someone sold you a used car & called you back to see if it was okay ? Great Experience ! More
Julie Langdon was the reason we purchased a vehicle from MB-KC. We first met Julie several months ago, but the dealer did not have the vehicle we were wanted. Later, we found the vehicle that we wanted at MB-KC. We first met Julie several months ago, but the dealer did not have the vehicle we were wanted. Later, we found the vehicle that we wanted at the other KC area Mercedes dealer, but we found the sales staff at the other dealer to be both arrogant and indifferent. So, we returned to see Julie and she eventually found a vehicle that worked for us and helped get the price to a reasonable level. She was pleasant, funny, and no high pressure - her sales manager was also helpful and friendly. Bottom line, the people at this dealership seemed to care if we were happy and were willing to deal as compared to the Kansas dealer who's attitude was "we have the product you want, so we don't have to treat you well." If our vehicle performs well, we will by our next one from Julie, too. More
This was our 3rd purchase of a Sprinter Van from Mercedes of KC in the last couple of years, and Ernie Temple has always come through and found us what we needed. He has always been friendly and helpful and of KC in the last couple of years, and Ernie Temple has always come through and found us what we needed. He has always been friendly and helpful and always follows up with me and checks in with me at least once a quater just to see how things are going. More
We appreciated the straight forward sales approach,( no games ) and friendliness of your staff. We have used your service department for some time but this was our first purchase from MBKC. We would recomm games ) and friendliness of your staff. We have used your service department for some time but this was our first purchase from MBKC. We would recommend this business. More
Had a great experience and love my car (C300 4MATIC). Had a great experience and love my car (C300 4MATIC). Julie worked really hard to find the car I wanted and helped with everything I asked througho Had a great experience and love my car (C300 4MATIC). Julie worked really hard to find the car I wanted and helped with everything I asked throughout the process. Would highly recommend them!!! More
My experience with the purchase began through the USAA Car Buying Service. Ralph Schweer contacted me by phone less than an hour after I completed USAA's online vehicle selection and pricing process. Ra Car Buying Service. Ralph Schweer contacted me by phone less than an hour after I completed USAA's online vehicle selection and pricing process. Ralph attempted to find an available vehicle that met my criteria but one was not available. I then met with Ralph and did a test drive of a vehicle similar to what I wanted. He told me that the dealership had a manufacturing slot available in early in January and by using it I could get whatever I wanted. I accepted that offer and now have the new car exactly as I specified and it was delivered a couple of days earlier than the date he originally estimated last November. Ralph kept me very well informed of the status of the car throughout the building, shipping, and delivery process. I met with Julie and Fernando when I took delivery of the car. Julie thoroughly described the features and how the dealership's service process works and Fernando prepared the paperwork and described various post-delivery maintenance options available. Overall, all three employees were very friendly, courteous, knowledgable, and helpful. There was never any pressure to buy or add anything that I didn't want and all aspects of the process were totally clear. The performance of each of the three exceeded my expectations and compared to the numerous other new cars I've purchased from other dealers in several states, they are absolutely the best. My overall experience was superb. More
This was the third vehicle purchase from a dealership for my wife and me. We had a phenomenal experience and will be making sure to recommend everyone we know to this dealer. my wife and me. We had a phenomenal experience and will be making sure to recommend everyone we know to this dealer. More
Julie was great in helping us out and making a decision on the purchase of my wife’s 2013 E-350 4Matic. It was a present for my wife for our 40th wedding anniversary. She was very informative and detail or on the purchase of my wife’s 2013 E-350 4Matic. It was a present for my wife for our 40th wedding anniversary. She was very informative and detail orientated throughout the entire process. I personally know associates at other dealerships in California, N.Y. and Florida. After meeting Julie, answering the right questions and quick to respond to questions who could say no. She is a nice person and very professional, had all the documents ready and the process was completed within a couple of hours. I have already recommended her to our friends and family, locally and out of town. Ruben Ambriz More
I had a great experience at MB of KC and would definitely recommend someone who is looking to get excellent customer service and get things done in a timely fashion to stop in. I had limited time frames to g recommend someone who is looking to get excellent customer service and get things done in a timely fashion to stop in. I had limited time frames to get the new car purchased due to a busy schedule and still got things wrapped up in a timely manner. To ensure a legitimate customer experience, they went came and picked me up and made sure I was comfortable the entire time. I greatly appreciate the effort the team put in. A lot of moving parts and still made it happen. Thanks again to MB of KC. More
I have purchased many cars over the years mostly NEW, but I have purchased some used and unfortunately had some bad experiences. This dealership, and especially Fernando really took care of me and my purcha I have purchased some used and unfortunately had some bad experiences. This dealership, and especially Fernando really took care of me and my purchase. I had a couple issues that I wanted addressed, and he quickly got them fixed the following business day! I would recommend this dealer for NEW and USED purchases, they are top notch! More