Mercedes-Benz of Annapolis

Courteous and efficient I took my Smart Car in for a recall issue. Sean was ready for my appointment and suggested the time it would take for the repair. The waiting room was I took my Smart Car in for a recall issue. Sean was ready for my appointment and suggested the time it would take for the repair. The waiting room was pleasant and comfortable. The work was done in less the approximated time. I highly recommend this dealership. More

Outstanding customer service I was unable to connect my cell phone to the Bluetooth on the car and Sean personally assisted me for over an hour to attempt to resolve the issue. Hi I was unable to connect my cell phone to the Bluetooth on the car and Sean personally assisted me for over an hour to attempt to resolve the issue. His personal service went way beyond expectations. Thank you! More

Service cls Sean was very helpful getting my car into service. He took his time and listen to the problem I was having and checked my car in quickly. He followed Sean was very helpful getting my car into service. He took his time and listen to the problem I was having and checked my car in quickly. He followed up with me letting know what needed to replace and the time it would be ready. All around great customer service. More

Professional and friendly. I've had great experience when ever I've been tot he service center. I would highly recommend them. No matter the reason for my visit I've been treate I've had great experience when ever I've been tot he service center. I would highly recommend them. No matter the reason for my visit I've been treated well with courtesy and a genuine smile, especially from Alex. He seemed to take a real interest in me and wanted to make sure that all of my questions were answered. More

Annapolis MB is Outstanding Mercedes Bens of Annapolis is the only place to buy a Mercedes! Ron Scherr was our Consultant. He was extremely knowledgeable and patient with t Mercedes Bens of Annapolis is the only place to buy a Mercedes! Ron Scherr was our Consultant. He was extremely knowledgeable and patient with the process. He was able to walk us though different models and options, and let us decided on what for us best. We are very pleased with our vehicle and the level of service Ron and Annapolis MB provided. Looking forward to buying our next car in the up coming months. More

Best Service Ever In 45 years of buying cars, I've never had better service. It's great to have one person in charge of the service on our vehicle. Alex is personable In 45 years of buying cars, I've never had better service. It's great to have one person in charge of the service on our vehicle. Alex is personable, attentive, remembers his clients and very knowledgeable about the vehicle. You couldn't ask for better. More

Shout Out to Alex Clother! I have been a loyal Mercedes-Benz of Annapolis service patron since I bought my GL450 in 2013. When my prior service advisor left I was feeling a litt I have been a loyal Mercedes-Benz of Annapolis service patron since I bought my GL450 in 2013. When my prior service advisor left I was feeling a little lost. Then I found Alex. I will wait as long as I have to for a service appointment so that I can have his guidance. He is always, always cheerful and happy to see me. He has always guided me with service and repair recommendations in a way that makes me feel like I am making the right choices for the longevity of my vehicle and is a true joy to do business with. I would recommend him to anyone!!! More

The best service This dealership and Alex are always so courteous and attentive even if you're just stopping by for a complimentary car wash, no matter how often you c This dealership and Alex are always so courteous and attentive even if you're just stopping by for a complimentary car wash, no matter how often you come in for one! More

Great Experience Alex was very helpful with my car being serviced at the Mercedes Benz Dealership! He explained everything thoroughly and alway is looking out for the Alex was very helpful with my car being serviced at the Mercedes Benz Dealership! He explained everything thoroughly and alway is looking out for the customer! Thank you Alex! More

Thank you Ron Scherr I've been a fine car enthusiast, however, this was my first time purchasing one online! As a former Annapolitan now residing part-time in Naples Flor I've been a fine car enthusiast, however, this was my first time purchasing one online! As a former Annapolitan now residing part-time in Naples Florida, Ron Scherr assisted me daily throughout the process of purchasing my SL 550. As a business owner, I appreciated the documentation, photos, and detailed phone conversations that Ron shared with me daily, giving me the trust and confidence level to move forward with my purchase. When the auto transport truck arrived at my home in Naples, FL only a few days after my purchase, I looked in awe of my beautiful Mercedes. Thank you Ron. More