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Mercedes-Benz of Annapolis

Annapolis, MD

4.9
3,120 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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324 Sixth St

Annapolis, MD

21403

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Showing 3,120 reviews

November 02, 2017

A pleasant experience Although I had reservations about leasing such a high-end car, my husband, who had talked with Asher beforehand, was so enthusiastic about the car tha More

by jean25
Recommend Dealer
Yes
Employees Worked With
Asher Chaudry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2018 -

Mercedes-Benz of Annapolis responded

Good afternoon Jean! Mercedes-Benz of Annapolis is delighted to hear that your car buying experience was a memorable one! We are also pleased that Asher Chaudry was able to assist you with your new Mercedes-Benz Lease. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Jean for the highly praised review.

October 31, 2017

Sebastian Gomez My experience with the dealership went great . My salesperson , Sebastian was ready for my appointment and there was no waiting around .. It was a pl More

by Lbrentzel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Gomez
Jan 10, 2018 -

Mercedes-Benz of Annapolis responded

Greetings! Thank you for stopping in at Mercedes-Benz of Annapolis. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new vheicle, as we would love to see you again! Thank you and have a great day.

October 30, 2017

Excellent experience Awesome experience (and first-time at that). Brian Fader introduced me to Asher, and Asher absolutely was a pleasure to deal with. He helped me choo More

by GuyFSparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Chaudry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Mercedes-Benz of Annapolis responded

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Mercedes-Benz of Annapolis, and we will make sure to share these kind words with Brian Fader, Asher Chaudry and our team! Let us know if you need anything in the future, and thanks again!

October 29, 2017

Sales & Service Experiences Why I Buy From Derek Nedd I would highly recommend Derek to our family and friends. He is a true professional whose dedication to providing exceptional customer experience is More

by Peggy_Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Nedd
Jan 02, 2018 -

Mercedes-Benz of Annapolis responded

Thank you so much for these kind words Peggy! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Mercedes-Benz of Annpolis, and we will make sure to share these kind words with Derek Nedd and our team! Let us know if you need anything in the future, and thanks again!

October 29, 2017

Sales/service experiences are big reasons why I buy Mercedes Service staff knows you by name very quickly and are unfailingly pleasant. The answer to the majority of issues is, "No problem," and the response is More

by Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Leyman, Kevin (Mac) McConnell, Mike Hiesener, Dwayne Bowen, Rodd Bowman
Jan 02, 2018 -

Mercedes-Benz of Annapolis responded

Greetings! Thank you for stopping by Mercedes-Benz of Annpolis. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

October 29, 2017

Outstanding very low pressure extremely friendly. It was a stress free shopping experience. Asher immediately made us feel welcome and comfortable. His knowledge of the vehicle and how he related it t More

by Charlie350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Chaudry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The welcoming hostess
Jan 02, 2018 -

Mercedes-Benz of Annapolis responded

Good afternoon Charlie. In response to your review, I want to take the time to thank you for praising Mercedes-Benz of Annapolis. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Charlie and be sure to stop by soon!

October 28, 2017

Easily my best automobile purchase I have never reviewed an automotive purchase before. I am in yacht sales with an average transaction of over $1mm, so I am used to at least trying to More

by Annapolisboater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Chaudry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

Mercedes-Benz of Annapolis responded

Hello, Mercedes-Benz of Annapolis would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Asher Chaudry and the team! Thank you again for your review.

October 26, 2017

Excellent Service I had stopped in to have a piece on my vehicle repaired. To my surprise, it was warranty work, it was done within 30-40 minutes, my car was washed and More

by John C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
Dec 27, 2017 -

Mercedes-Benz of Annapolis responded

Greetings John! Thank you for stopping by Mercedes-Benz of Annapolis. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

October 25, 2017

Chuck Is The Man! Chuck Leyman is always helpful and courteous whenever I stop in for service or even just a car wash. He is one of the best in the automotive industry More

by lsanes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
Dec 27, 2017 -

Mercedes-Benz of Annapolis responded

Hi! We are glad to hear that you were happy with Chuck's service - that kind of feedback can go a long way. Mercedes-Benz of Annapolis appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Mercedes-Benz of Annapolis.

October 24, 2017

Alex Clothier is best ever Mercedes service rep Thanks Alex for all your attention and support. I travel a lot, and use dealerships in Michigan and Florida, in addition to Annapolis, and you are More

by leeh
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
Dec 20, 2017 -

Mercedes-Benz of Annapolis responded

Good afternoon Leeh. In response to your review, I want to take the time to thank you for praising our dealership. Mercedes-Benz of Annapolis works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Leeh and have a great day!

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