
Mercedes-Benz of Annapolis
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,129 reviews
Purchased new car Asher, my sales representative was absolutely outstanding from the first minute we met until we clised the deal. He was extremely knowledgeable attent Asher, my sales representative was absolutely outstanding from the first minute we met until we clised the deal. He was extremely knowledgeable attentative and supportive of my needs. I ve bought many cars over the years. This was hands down my top rated experience. I will recommend this dealership and particularly Asher to any one i can Fice star dealership and staff all round More
Always accommodating and very customer oriented They did everything possible to provide the vehicle that I ordered. It was a special order and they drove to the port to retrieve it off of the ship w They did everything possible to provide the vehicle that I ordered. It was a special order and they drove to the port to retrieve it off of the ship within two days of arrival. Since there were 1100 cars on the ship, the normal wait would have been 10-14 days.I was able to take delivery within 3 hours after arrival at the dealer. More
#1 in customer care Getting my C300 serviced at Mercedes-Benz of Annapolis is always a great experience. Alex Clothier is a great service agent to work with that goes out Getting my C300 serviced at Mercedes-Benz of Annapolis is always a great experience. Alex Clothier is a great service agent to work with that goes out of his way to make sure everything goes smoothly as does Chuck Leyman on past visits. More
Great guy and great service Had my Mercedes in for service and Chuck took good care of me. Great guy and great service. Next time you’re at Mercedes of Annapolis, ask for Chuck. Had my Mercedes in for service and Chuck took good care of me. Great guy and great service. Next time you’re at Mercedes of Annapolis, ask for Chuck. More
Keep up the good work Thanks for beening there when I bring my car on for repair. What out you were will my car be. Keep up the good work Thanks for beening there when I bring my car on for repair. What out you were will my car be. Keep up the good work More
Trunk sensors not working What can I say...Alex is the BEST! I dropped my car off and within five minutes of my departure I received a text thanking me for trusting my car wit What can I say...Alex is the BEST! I dropped my car off and within five minutes of my departure I received a text thanking me for trusting my car with Annapolis Service Center; I thought that was very personal. He kept me abreast of the status of my vehicle, perfect customer service, very patient and ensured all of my needs were met. AWESOME!!! More
Replace left front wheel bearing on 2009 S550 4matic Alex Chothier and his service tech's were superb in their professionalism, courtesy and respect for customer needs . I have experienced several ser Alex Chothier and his service tech's were superb in their professionalism, courtesy and respect for customer needs . I have experienced several service centers over the years and without a doubt, Alex is the top of the line representing this dealership. More
Awesome, Awesome, Awesome! I purchased several Mercedes from Silver Spring over the years and did not receive half of the service that I received at Annapolis. Not only were the I purchased several Mercedes from Silver Spring over the years and did not receive half of the service that I received at Annapolis. Not only were the features of my car explained but there were several personal touches that Asher embedded into my experience. Asher was professional, trustworthy, and knowledgeable. Great Job Asher! More
First Class Service Alex was excellent! He was very professional and friendly. He explained everything the service would entail in detail. I really appreciated his attent Alex was excellent! He was very professional and friendly. He explained everything the service would entail in detail. I really appreciated his attentivness. I would absolutely recommend him to my friends! More
A pleasant experience Although I had reservations about leasing such a high-end car, my husband, who had talked with Asher beforehand, was so enthusiastic about the car tha Although I had reservations about leasing such a high-end car, my husband, who had talked with Asher beforehand, was so enthusiastic about the car that I decided to go in and see what Asher had to say, Asher, with his homey and pleasant personality, made me feel at ease and did not pressure us in any way (something I've experienced a few times when looking to purchase more lower-end cars). He was able to offer us a deal that was within our budget, so we drove home that day with a shining new Mercedes. It's an amazing car and I would recommend anyway to lease one - from Asher Chaudry! More