
Mercedes-Benz of Annapolis
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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My dad and I worked briefly with Casey Duffy back in March and had an amazing experience, so when we were ready to get a new car last week, we knew that he was the one we wanted to work with--not only d March and had an amazing experience, so when we were ready to get a new car last week, we knew that he was the one we wanted to work with--not only did he remember us, but he actually came in on his day off just to meet with us. It was clear to us that he was genuinely interested in finding us the right car at the right price as opposed to someone interested only in making a sale; he was patient with us every step of the way and really made us feel comfortable at the dealership. And as we worked through the financial aspects of buying a car, Dustin was great in making all of the financial particulars transparent (his computer screen was always turned toward us) so that we knew exactly what we were paying for and understood everything. It's nice to know that we have a dealership that we can turn to where the salespeople are more interested in the people than the sales. More
Wayne Discuss is the best sales person ever and he deserves the Annaplois employee of the year award. He was personable, upfront and honest from the beginning to the end of the sale. I could not belie deserves the Annaplois employee of the year award. He was personable, upfront and honest from the beginning to the end of the sale. I could not believe I was in a car dealership due to his honesty. I love my E class and I have told everone that if you ever want to purchase a Mercedes please go to Annapolis to see Wayne Discuss he is the best. More
My experience from start to finish was outstanding! Mr Nedd was extremely conscientious to ensure any wait was minimal and that all my questions were addressed? He recognized my interest and was knowledg Nedd was extremely conscientious to ensure any wait was minimal and that all my questions were addressed? He recognized my interest and was knowledgable of the inventory so my needs were met. I was treated like royalty and accommodated any time there was any part of the experience that did not meet his high customer service standards. I bought several cars in my life time but this was by far the most pleasant car buying event. I highly recommend patronage of this dealership by all who would like a quality experience. More
THANK YOU Chuck Hicks of Mercedes-Benz of Annapolis for making my Thought of owning a SMART car a Reality. You are a tru Sales Professional as I was treated with dignity and respect not just a number. Fr making my Thought of owning a SMART car a Reality. You are a tru Sales Professional as I was treated with dignity and respect not just a number. From the moment I walked into the Showroom and explain my Goal you immediately rolled up your sleeves and went to bat to get the car I wanted at a price I could afford to pay and you did not stop until you delivered results! I am very pleased with my SMART Car and your outstanding Customer Service. Thank you again for all your efforts. More
We were very pleased with our sales person, Doug as well as all of the other employees at the Annapolis showroom. We would certainly recommend Doug and the dealership for doing everything possible to ma as all of the other employees at the Annapolis showroom. We would certainly recommend Doug and the dealership for doing everything possible to make our experience a good one. Joyce and Gene Rall More
I was very pleased with their professionalism, and how easy they made it for me to purchase (Casey Duffy)and finance (Dustin Howard)my car. I would recommend this dealership and will be sharing my experie easy they made it for me to purchase (Casey Duffy)and finance (Dustin Howard)my car. I would recommend this dealership and will be sharing my experience every time I talk about my car. Thanks Dave More
After many years of experience dealing with sales personnel, Inge and I consider Mr. Duffy as the kindest, competent and detailed saleperson we have met. We would like to recommend Mr. Duffy as a cre personnel, Inge and I consider Mr. Duffy as the kindest, competent and detailed saleperson we have met. We would like to recommend Mr. Duffy as a credit to your organization, should the occasion arise we would certainly recommend Mr. Duffy as an ideal salesperson to any potential customers we encounter. Your greatful customers, Frank and Inge Flynn More
Purchased this vehicle thru the internet. Working with Wayne was a very pleasant experience. He responded quickly to enquiries and moved quickly to resolve a MINOR hiccup with the delivery. Great experie Wayne was a very pleasant experience. He responded quickly to enquiries and moved quickly to resolve a MINOR hiccup with the delivery. Great experience overall. And, the car arrived in great condition and, after 6 weeks, continues to run well. More
My sales consultant, Brian Sturgeon, is great, not only at point of sale but at follow up, too. I highly recommend this dealership. No pressure, simply assistance and willingness to work with me. at point of sale but at follow up, too. I highly recommend this dealership. No pressure, simply assistance and willingness to work with me. More
Great First Class Team with the best pricing, financing, and service with true kindness. my family will always refer this dealer to folks with confidence. and service with true kindness. my family will always refer this dealer to folks with confidence. More