Mercedes-Benz of Annapolis - Service Center

Grimsley Recent e350 Service Even though I get hit with a bit of sticker shock when I have my work done, I always feel good about the end results. Sorry for the negative review o Even though I get hit with a bit of sticker shock when I have my work done, I always feel good about the end results. Sorry for the negative review on the pricing. Chuck gets all 5's! More

Great service! Sean Engelhard at the service department of Mercedes-Benz of Annapolis is very professional and attentive. He has been very accommodating with matchin Sean Engelhard at the service department of Mercedes-Benz of Annapolis is very professional and attentive. He has been very accommodating with matching my work schedule for picking up and dropping off the loaner car at a convenient time. More

Quick and Easy Chuck L. Was very courteous and helpful. He explained what was the best service needs for our vehicle and was very helpful for future service recommen Chuck L. Was very courteous and helpful. He explained what was the best service needs for our vehicle and was very helpful for future service recommendations. Looking forward to our next visit. More

Service Visit The staff at the service center are always kind and supportive. Weather it's when I bring my vehicle in for a wash or to get definative service the t The staff at the service center are always kind and supportive. Weather it's when I bring my vehicle in for a wash or to get definative service the team is.great. My Service Director Raphael Powel is a gem. Please keep him! More

Outstanding service Chuck is pleasant and always gives excellent service. Each time I’m there he makes me feel welcome and clearly explains what services I will receive a Chuck is pleasant and always gives excellent service. Each time I’m there he makes me feel welcome and clearly explains what services I will receive and the approximate time it will take to complete the job. His estimates never extends the time given. He makes the customers feel like they are important. Thanks chuck for always making us feel welcome. More

It pays to deal with only the best. I am never disappointed, in any way, when I deal with Alex. He is the personification of the perfect service rep., always "on top of everything" with I am never disappointed, in any way, when I deal with Alex. He is the personification of the perfect service rep., always "on top of everything" with the answers a customer wants to hear. His knowledge of Mercedes always amazes me. He knows well the full line of Mercedes vehicles and can discuss them, in depth with me. He is always friendly and listens, with care, to what I have to say. I definitely feel I am in good hands when I deal with him and always request him when I bring my vehicle in. He's the best! Michael Kasper More

The best service Each time I am in need of service from Mercedes Benz in Annapolis Alex Clothier delivers the best. Whether it is tire pressure, regular maintenance or Each time I am in need of service from Mercedes Benz in Annapolis Alex Clothier delivers the best. Whether it is tire pressure, regular maintenance or tire replacement he manages every service visit with utmost professionalsim and product knowledge. Thank you Alex! More

Top of the Line Sevice for Top of the Line Cars Chuck has never let me down, whether it be for a dire need or a frivolous request. He works diligently until any and all issues are resolved, and does Chuck has never let me down, whether it be for a dire need or a frivolous request. He works diligently until any and all issues are resolved, and does so with kindness unrivaled by anyone, anywhere. More

The best service As usual, Alex and the team in Annapolis surpass any expectation of excellence. The valets are always polite and attentive, Alex is always ready with As usual, Alex and the team in Annapolis surpass any expectation of excellence. The valets are always polite and attentive, Alex is always ready with paperwork and a loaner. More

CONSISTENT OUTSTANDING CUSTOMER SERVICE I have had Alex as my Service Manager for years. . . .when you have the best you know it. Consistent outstanding customer service! Thank you Alex, H I have had Alex as my Service Manager for years. . . .when you have the best you know it. Consistent outstanding customer service! Thank you Alex, Happy Holidays to you and yours!! More