Mercedes-Benz of Annapolis - Service Center

Chuck Leyman Is My No 1. Guy! Chuck is the best service advisor I've come across and is always available. I can text him at ANY time and he will respond as soon as possible. He mak Chuck is the best service advisor I've come across and is always available. I can text him at ANY time and he will respond as soon as possible. He makes it feel as if he is your personal service advisor working for you full time. In the year I've owned my first Mercedes Benz (ML350), Chuck has made the experience seamless and enjoyable. Sometimes I just stop by the service center to get a car wash and chat with Chuck. His is the man! I couldn't imagine going anywhere else for the top notch service Mr. Leyman provides. More

Alex Clothier Alex has always been very friendly and informative about my little red clk 350 ... He gave me his direct phone number on first trip to get service Alex has always been very friendly and informative about my little red clk 350 ... He gave me his direct phone number on first trip to get service ... makes me very special when l have to call for service ... get my car serviced is never fun for me but Alex makes it a lot more enjoyable ... since my lung cancer, l bought my little red convertible which was a treat for getting through all my treatments... It has been fun to drive it ... l will look forward to seeing Alex on my next trip in to get a service ... Jp Adams More

Awesome customer service. Honesty! Great experience. Alex was Honest about mr repairs. On my car. And he resert best price for me . Such great service I recommend Family and friends Great experience. Alex was Honest about mr repairs. On my car. And he resert best price for me . Such great service I recommend Family and friends. To Alex Mercedes-Benz of Annapolis. Thank you Alex ! Bruce Conway More

Alex is one of the best service providers Alex is always extremely customer oriented with ensuring he follows up with customer satisfaction from the beginning to the end of the service. My hu Alex is always extremely customer oriented with ensuring he follows up with customer satisfaction from the beginning to the end of the service. My husband and myself are extremely pleased with Alex professional and knowledge and will continue doing business with Merecedes at this time. More

Excellent service experience My service advisor tony is awesome to deal with . It’s always a pleasure to deal with him his communication is always very clear and very inviting . I My service advisor tony is awesome to deal with . It’s always a pleasure to deal with him his communication is always very clear and very inviting . I appreciate his attention to detail . I would recommend tony all my friends and family. More

Service Upon taking my vehicle to the Annapolis Center, my Service Representative, Alex, has always provided the best customer service to me! He's AWESOME!! O Upon taking my vehicle to the Annapolis Center, my Service Representative, Alex, has always provided the best customer service to me! He's AWESOME!! OUTSTANDING!! More

Service Such a wonderful experience every time I come. I made sure to schedule my visit with Mr Brady as he always ensures I receive the best experience. I tr Such a wonderful experience every time I come. I made sure to schedule my visit with Mr Brady as he always ensures I receive the best experience. I travel from Waldorf, MD and won’t go any where else due to the atmosphere and quality service. Thank you! More

Service review Once again Mike Adams shows his professionalism. I had service on my car and he always goes that extra mile to ensure my complete satisfaction. I know Once again Mike Adams shows his professionalism. I had service on my car and he always goes that extra mile to ensure my complete satisfaction. I know that when he says something to me I can trust what he says. From loaner cars to my car being ready when he says it will be he never disappoints. Thanks Mike I truly appreciate your service. Keep up the great work. More

An outstanding customer advocate! Chuck Leyman always makes us feel welcomed, always ensures our maintenance/ local transportation needs are met. Like having a relative at MB! As we li Chuck Leyman always makes us feel welcomed, always ensures our maintenance/ local transportation needs are met. Like having a relative at MB! As we live 70 miles away we always spend the night. Chuck keeps us updated with service completion times so we can plan our day. This last visit he expedited our service when we had to leave several hours earlier than we expected. We trust Chuck’s advice and value his friendship. We have two MB and have been extremely pleased with Chuck’s attention to detail over the past several years. Thanks! More

Excellent Service with Alex! I must say, Alex Clothier is AMAZING! I originally had an issue with a previous advisor, and Alex steeped in ensure my experience was nothing but the I must say, Alex Clothier is AMAZING! I originally had an issue with a previous advisor, and Alex steeped in ensure my experience was nothing but the best! Alex made me feel right at home. I brought my car in to have service completed on my tires. Alex explained the entire process and made sure he communicated the entire way! Every time I spoke with Alex, he was pleasant and professional, and answered any question/concern I had! Through all of my years with luxury cars and service, Alex was by far the best! I have complete trust in Alex and will return to Mercedes Benz of Annapolis Service Center because of him! I wish all associates could be more like Alex!! More