Mercedes-Benz of Annapolis - Service Center

Great Customer Service! Alex is my go to service rep. He always goes above and beyond to ensure that getting my car serviced is a wonderful experience. He is personable, know Alex is my go to service rep. He always goes above and beyond to ensure that getting my car serviced is a wonderful experience. He is personable, knowledgeable and a joy to work with. I always leave with a smile. I know that if problems should arise, Alex will go above and beyond to fix them. More

Amazing customer service The customer service representatives at Mercedes-Benz of Annapolis offers unparalleled world-class support. Always responsive and professional, my hus The customer service representatives at Mercedes-Benz of Annapolis offers unparalleled world-class support. Always responsive and professional, my husband and I have never had anything other than a positive experience. More

always great service own 3 vehicles. bring them here for service. We always get great service from Chuck Leyman. He is the consummate service rep. The facility is top own 3 vehicles. bring them here for service. We always get great service from Chuck Leyman. He is the consummate service rep. The facility is top notch and they exceed our expectations More

Service quality is 1 of the primary reasons I buy Mercedes. This service center is a delight to go to. The staff (and in particular my service advisor Chuck Leyman) is uniformly pleasant & responsive, the facil This service center is a delight to go to. The staff (and in particular my service advisor Chuck Leyman) is uniformly pleasant & responsive, the facility is very clean & nicely laid out (not to mention the super selection of munchies & beverages), and no matter how busy they are they always have time for you & your needs, and get you in & out as quickly as they can. I'm a clean car fanatic and their three bay wash facility keeps me smiling. Having lived a pretty long life already, I grasp that one gets what they pay for, and this MB service facility is worth every dollar. You go guys. More

Always a pleasure to deal with Chuck My wife and I both bring our cars in for service. Chuck always treats us professionally and cares about our needs and takes the time to explain repai My wife and I both bring our cars in for service. Chuck always treats us professionally and cares about our needs and takes the time to explain repairs. Always a pleasure to deal with this dealership. More

Service Alex treats me and my wife like family. In fact he has come part of our family. He always explains to us the service he has done to our vehicles. He a Alex treats me and my wife like family. In fact he has come part of our family. He always explains to us the service he has done to our vehicles. He always greets us with a smile and a hand shake. More

Best service department ever! Thank you to the staff at the service department. Alex Clothier is one of the best. Not one question he could not answer. Best ever. Thank you to the staff at the service department. Alex Clothier is one of the best. Not one question he could not answer. Best ever. More

A consummate service rep Alex is all the things a service rep should be and makes a 'connection' with the customer. He instills a sense of confidence that the requested work Alex is all the things a service rep should be and makes a 'connection' with the customer. He instills a sense of confidence that the requested work will be performed to all expectations. More

Delightful Experience Alex is very personable and has developed a relationship of trust. I can count on Alex to have everything ready to make sure I am not late for work w Alex is very personable and has developed a relationship of trust. I can count on Alex to have everything ready to make sure I am not late for work when I drop my car off for service. He has my loaner ready and I love to have a cup of coffee before I leave . Thank you Alex for providing an excellent customer service experience. More

Outstanding service We use Mercedes of Annapolis exclusively for our car service. Brady and Chuck take great care of all of our cars! We never worry when are cars are wit We use Mercedes of Annapolis exclusively for our car service. Brady and Chuck take great care of all of our cars! We never worry when are cars are with them. More