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Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,368 Reviews

1,368 Reviews of Mercedes-Benz of Annapolis - Service Center

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January 31, 2018

the best of the best mercedes benz of annapolis is the place the go for top notch service.thanks chuck for all you do best service dept in maryland hands down More

by Tucker L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2018 -

Mercedes-Benz of Annapolis responded

Tucker, we are so pleased you enjoyed your visit to Mercedes-Benz of Annapolis! We do hope we can be of assistance in the future. Take care!

January 31, 2018

Chuck Leyman is A++++++ Chuck Leyman is the best service advisor I have ever had the pleasure of dealing with. He is consistently professional, kind, and courteous. The line More

by Evelow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2018 -

Mercedes-Benz of Annapolis responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Annapolis. We're happy that Chuck could meet your expectations! Thank you for the recommendation, and have an amazing day!

January 29, 2018

My car was in great hands! I recently took MY CLK to Mercedes-Benz of Annapolis for its regular maintenance. It's a twelve-year-old car so there are some glitches. Chuck did a More

by Njames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2018 -

Mercedes-Benz of Annapolis responded

We're pleased Chuck was of help in figuring out the issues with your vehicle and that he and Kevin delivered a pleasant experience. We hope to be of service to you again in the future! Best wishes, Mercedes-Benz of Annapolis

January 26, 2018

Always the best service with a smile! Alex is always very pleasant and personable. He goes out of his way to make sure everything is taken care of and that there is nothing else that is ne More

by irol
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Mercedes-Benz of Annapolis responded

It's great to hear Alex is always takes such great care of you! We look forward to your next visit! Take care!

January 25, 2018

Service I have used Mercedes service in UK, Luxembourg and other parts of USA. The Annapolis Service center’s people are among the most receptive and helpfu More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Mercedes-Benz of Annapolis responded

Hi Mark, thank you for taking the time to leave a review for us at Mercedes-Benz of Annapolis. We're happy we could meet your expectations! We hope you have a great day!

January 21, 2018

Best Customer Service Ever! Alex is always great when I get my car serviced. Goes above and beyond for his customers with great care and attention! Thanks as always Alex, you ROC More

by Kf0423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

Mercedes-Benz of Annapolis responded

We are pleased to hear that Alex always takes such good care of you! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 19, 2018

Smart car Sean is the guy to go to with a Smart fortwo! He does what it takes to make sure he communicates during the process. Thanks for your assistance with m More

by Zachjg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Engelhard
Jan 22, 2018 -

Mercedes-Benz of Annapolis responded

We are so glad Sean could help you during your recent service visit with us! We are always more than happy to assist you if anything else comes up. Take care!

January 15, 2018

Excellent service Weather I have an appt or not Alex Clothier always solves my immediate problems in a timely manner, with a smile & knowledge of the car. More

by scruggsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Mercedes-Benz of Annapolis responded

We're happy Alex has delivered timely and excellent service for you. We are always more than happy to assist you if anything else comes up. Take care!

January 15, 2018

Amazing service! Our service advisor, Alex Clothier, always provides us with amazing customer service! We are always greeted immediately with a genuine smile. Alex i More

by Stacey I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Mercedes-Benz of Annapolis responded

Stacey, we're happy to hear Alex always provides amazing customer service for you. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2018

5 star service Whether you are bringing your car in for maintenance service or a repair, you will receive 5 star service from Alex Clothier. He consistently goes ove More

by Poulton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2018 -

Mercedes-Benz of Annapolis responded

We are happy Alex has delivered five star service for you, and we'll pass your kind words along to him. Please let us know if there is anything else we can do for you; we are more than happy to help!

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