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Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,383 Reviews

1,383 Reviews of Mercedes-Benz of Annapolis - Service Center

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March 27, 2022

Chuck is always professional, helpful and friendly! Look forward to working with him for my car needs and guidance! More

by Brooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
Mar 29, 2022 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 25, 2022

World class service. Chuck was so wonderful to work with! He’s passionate about his work and I am lucky I found this Mercedes service center. More

by Khadijah Howell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
Mar 27, 2022 -

Mercedes-Benz of Annapolis responded

Hello Khadijah, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 25, 2022

Bryan was a wonderful advisor to deal with. Extremely knowledgeable and helpful. Extremely attentive to my needs. More

by katherinelai87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
Mar 27, 2022 -

Mercedes-Benz of Annapolis responded

Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 24, 2022

Chuck is the best service person I have ever worked with Need 15 words. Best ever More

by Arncove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
Mar 26, 2022 -

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We hope you continue to choose us for all your automotive needs! Take care!

March 24, 2022

We had a chronic issue with our new car that the horn would intermittently go off, some short honks, some long. Steve took on the challenge and kept the technical folks focused until it was finally resol More

by Burt Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Mercedes-Benz of Annapolis responded

Hello Burt, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We hope you continue to choose us for all your automotive needs! Take care!

March 23, 2022

I couldn’t have asked for a better service advisor. Professional and to the point. More

by Frostan06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
Mar 23, 2022 -

Frostan06 responded

Brian was great!

March 18, 2022

Service at this location is amazing Peter kept me well informed on the process and ensured that customer satisfaction was a high priority. More

by rickyrucker
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Mercedes-Benz of Annapolis responded

Hi Rickyrucker, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

Mar 25, 2022 -

rickyrucker responded

Thank you keep up the good work!!

March 18, 2022

Outstanding service department, I just recently purchase a vehicle from Virginia. It's been the worst experience of my life. I turned to Mercedes Benz of Annapolis for help in repairing my vehicle and was t More

by lcovington90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. Please don't hesitate to reach out to us if there's anything more we can do!

March 13, 2022

Chuck Leyman's customer service is extraordinary. I travel to Annapolis just to have Chuck take of me and my vehicle - which he has done superbly for the past 8 years since I relocated to MD. Quite s More

by D. Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
Mar 14, 2022 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chuck here at Mercedes-Benz of Annapolis - Service Center! Please let us know if you have any additional questions about the services you received and thank you again for choosing Mercedes-Benz of Annapolis - Service Center!

March 09, 2022

I have been coming here for more than 5 years and have seen some changes, but overall it is still a comfortable , clean, quiet and overall a very nice dealership. I miss the snacks 😀 More

by Revparker2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Mar 11, 2022 -

Mercedes-Benz of Annapolis responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! Take care!

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