Peter Herman
Peter Herman at Mercedes-Benz of Annapolis
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Peter Herman

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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5.0
67 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

24 yrs, 6 mos

5.0

67 Reviews

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67 Reviews of Peter Herman

March 06, 2023

Dealership Rating
Employee Rating

Peter was as professional and courteous as anyone could want to have. He helped me out with an emergency flat like I was a regular customer. I cannot compliment him enough for the service we were provided. More

by jmacd3
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2023

Dealership Rating
Employee Rating

When it comes to the best of the best, as far as service and customer appreciation, my guy Ronan always has the best 02 towards work and helping others. When they say a Mercedes-Benz experience, I understan More

by mbleezy1
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Nevitte, Ronan Wood , Steve Nevitte

Mar 02, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 28, 2023

Dealership Rating
Employee Rating

Peter Herman and Chuck Leyman are Very Helpful, knowledgeable, professional and friendly. I’m very satisfied with the service and looking forward to great customer service. More

by Hintonlynn
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Leyman

Mar 02, 2023

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2023

Dealership Rating
Employee Rating

Peter Herman and Chuck Leyman are both fantastic service advisors. They are knowledgeable counselors and helpful in everything I ask for regarding my GLE. They are professionals that I trust and admire in t More

by Hintonlynn
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Leyman

Mar 02, 2023

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

February 28, 2023

Dealership Rating
Employee Rating

Chuck Leyman and Peter Herman are both professional, friendly and knowledgeable service advisors. I look forward to seeing them for service on my vehicle. Peter assisted with a dumpster dive on my flat More

by Hintonlynn
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Leyman

Mar 02, 2023

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2023

Dealership Rating
Employee Rating

Peter provided excellent service today. He is very knowledgeable and professional. The service is GREAT and I would recommend to my friends. I would also recommend Chuck Leyman too... More

by Hintonlynn
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Leyman

Mar 02, 2023

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 11, 2023

Dealership Rating
Employee Rating

Thank you Alex for great customer service. We appreciate everything you do. Thank you Mercedes-Benz of Annapolis for your commitment to great customer service. More

by Cyberguy
Price Transparency
Recommend Dealer
Yes
Feb 13, 2023

Mercedes-Benz of Annapolis responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Feb 14, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 27, 2023

Dealership Rating
Employee Rating

I have a long-standing relationship with Peter. He has always been a reliable consultant for all of my car’s needs More

by ntselentakis
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

Jan 30, 2023

Mercedes-Benz of Annapolis responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Dealership Rating
Employee Rating

Clean friendly. I was attended to well. Mr Herman is very informative and helpful. I look forward to coming back to take care of recommended needs of my car More

by Kempjmi
Purchase Time
Recommend Dealer
Yes
Jan 30, 2023

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

Jan 30, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Dealership Rating
Employee Rating

Service was quick and my service guy Peter Herman was amazing and very helpful. I will be returning Thank you More

by jumpoutcop
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

Jan 30, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

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