Mercedes-Benz of Annapolis - Service Center

Chuck would walk on water to help you. He has been there in a pinch and without warning to help me and my entire family with any auto need immediately. I'm not sure what he's drinking to always be so helpf in a pinch and without warning to help me and my entire family with any auto need immediately. I'm not sure what he's drinking to always be so helpful and positive but I'd like to order it by the case. Hands down one of the main reasons my wife and I continue to stay in Mercedes year after year. More

It was my first time at this dealership and from the very beginning, my initial phone call, the staff was extremely pleasant to work with. I received some very much needed service advice from my technician S beginning, my initial phone call, the staff was extremely pleasant to work with. I received some very much needed service advice from my technician Steve Nevitte, and applaud the overall service experience and most importantly, his honesty. Thank you More

My first service appt as a new Mercedes Benz customer was fantastic thanks to my service advisor Steve Nevitte. From dropping off my vehicle, going over the service to be done, getting me a loaner just like fantastic thanks to my service advisor Steve Nevitte. From dropping off my vehicle, going over the service to be done, getting me a loaner just like my vehicle and getting me on my way, Steve was friendly, efficient and great to work with. Driving a Mercedes I expect the best from the vehicle, the dealership and the service associated with it and Steve via his professionalism delivered that for me. More

Steve is the bomb - he takes care of his clients like family. Not only is he easy to work with, he is so helpful and willing to share his knowledge. I wish he could sell cars too! We’re so lucky to ha family. Not only is he easy to work with, he is so helpful and willing to share his knowledge. I wish he could sell cars too! We’re so lucky to have Steve in Annapolis! More

Alex is, hands down, the best auto service adviser we have ever. He is knowledgeable, attentive and provides great personal service every time! We always look forward to working with him. have ever. He is knowledgeable, attentive and provides great personal service every time! We always look forward to working with him. More

Alex is an awesome service adviser. He has always gotten me in for service when needed, gotten the problem diagnosed and had me back on the road in my car in no time. He goes above and beyond to make sure me in for service when needed, gotten the problem diagnosed and had me back on the road in my car in no time. He goes above and beyond to make sure I receive fast and efficient service. I couldn’t ask for a better advisor. Thanks Alex you are truly the best. More

Trips to the service center are never dreaded when you know Alex Clothier is there. Superior service and he is always helpful and personable. Thanks Alex! know Alex Clothier is there. Superior service and he is always helpful and personable. Thanks Alex! More

Alex did a wonderful job and was so accommodating fitting my car into his schedule! I was scheduled to go in for standard maintenance in a few weeks, but when my car wasn’t starting Alex made it a priority t my car into his schedule! I was scheduled to go in for standard maintenance in a few weeks, but when my car wasn’t starting Alex made it a priority to push up my service date to get me up and running as soon as possible! More

Alex is the greatest, again!!!! Always available for me with outstanding customer service no matter my issue(s). He spoils me. Thank you so much!! The best with outstanding customer service no matter my issue(s). He spoils me. Thank you so much!! The best More

chuck leyman is the best.i have used the service dept for 7 years .they are great.what more can a guy say.i will keep coming back 7 years .they are great.what more can a guy say.i will keep coming back More