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Mercedes-Benz of Arcadia
Arcadia, CA
1,112 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,112 reviews
November 28, 2023
I have always had a positive experience with Mercedes Benz of Arcadia, from service to sales. Benz of Arcadia, from service to sales. More
by ECOrider
Employees Worked With
November 27, 2023
Good and knowledgeable agent. Friendly and attentive to our needs. Took the time to show us options. Finance department is good. Friendly and attentive to our needs. Took the time to show us options. Finance department is good. More
by Chanaka
Employees Worked With
November 27, 2023
The team at Mercedes Benz of Arcadia was amazingly helpful. Initially we spoke to Scott, who had his partner Stacey assist us. Both were extremely professional and prompt. They helped us f helpful. Initially we spoke to Scott, who had his partner Stacey assist us. Both were extremely professional and prompt. They helped us find the exact car that we wanted with the options and color that we wanted. We had specific options (like massage chairs), and we had limited what colors we wanted as well, so finding the exact car wasn’t too easy. However, Scott and Stacey were able to find it for us. They sent us the photos and build sheet of the vehicle and we were able to agree on a fair price for the vehicle over the phone. We arrived at the dealership the next day, and they already had the car charged for us, detailed, and cleaned up before we arrived. Scott spent amble time explaining all of the cars various features and helped sync our phones as well. In addition, Allen helped set up our Mercedes Me app, and explained to us how to add/remove payment options and as well as how to operate the Mercedes me app. He was very helpful. Stacey helped ensure our paperwork Was being processed quickly, and in conjunction with Scott, they helped us get in and out quickly. Ted, in finance, was very efficient, professional, and helpful. He answered all of our questions and didn’t try to push any extra services we didn’t need. He also emailed the copies of our documents to us. We are very happy with the professionalism and efficiency of everyone at Mercedes Benz of Arcadia. We will be back for our next car and will definitely refer others to them. More
by Susan
November 21, 2023
I have been with this dealer for the past 10 years, couldn’t switch to other brand since day 1 driving a Mercedes Benz, the facility is clean,nice, staffs are friendly, professional and caring. couldn’t switch to other brand since day 1 driving a Mercedes Benz, the facility is clean,nice, staffs are friendly, professional and caring. More
by K
Employees Worked With
P.J. Nan
November 21, 2023
Solomon Wang was wonderful to deal with. Too smooth of a transaction. Love the car and the people that helped me. Too smooth of a transaction. Love the car and the people that helped me. More
by David caulfield
Employees Worked With
November 20, 2023
Katrin was very knowledgeable and kind…. Actually the entire staff was awesome! Thank you Katrin for taking care of me! You’re awesome! Will be definitely referring you customers, it’s rar Actually the entire staff was awesome! Thank you Katrin for taking care of me! You’re awesome! Will be definitely referring you customers, it’s rare to find someone that goes above & beyond! More
by Lisardallas
Employees Worked With
November 13, 2023
it was the BEST experience getting to work with Denise! I had a bad experience the last time I worked with a different Mercedes dealer, but needless to say I will always be coming back here to work with De I had a bad experience the last time I worked with a different Mercedes dealer, but needless to say I will always be coming back here to work with Denise on all my future cars. More
by jcar
Employees Worked With
Denise Justice
November 07, 2023
Rusnak Arcadia is a first rate organization. From the moment I requested assistance with buying a car I was given every courtesy and ended up buying a beautiful Mercedes that day. My experience From the moment I requested assistance with buying a car I was given every courtesy and ended up buying a beautiful Mercedes that day. My experience from the test drive to signing papers was only great fun. I feel very lucky knowing I will service my car for a second time with Rusnak Arcadia. I bought my first Mercedes ten years ago with this group. Their organization continues to be the car dealership of my dreams. I wouldn’t buy a car from anyone else! More
by maryrtuck6
November 02, 2023
I have had the pleasure of working with Stacey at Mercedes Benz of Arcadia for my very 1st Mercedes Benz vehicle 3 years ago, and for my most recent vehicle that I just leased. Each time, Stacey has Mercedes Benz of Arcadia for my very 1st Mercedes Benz vehicle 3 years ago, and for my most recent vehicle that I just leased. Each time, Stacey has been stellar at getting me into a beautiful car/SUV, with all of the perks, incentives and bells and whistles effortlessly, all while keeping my best interest and requests a top priority. My favorite part about my experience with this dealership... I always leave happier than when I arrive and with a gorgeous vehicle to boot! Mercedes Benz of Arcadia has definitely got a customer for life! 😊 Thank you! More
by theroyalwraps
