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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,107 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,107 reviews

February 25, 2020

Best car leasing experience EVER!!!! If you want an easy, no hassle, quick, and SUPER competetive buying experience...go see Joseph at Mercedes Benz Arcadia. He gave us the lowest price More

by sbwintringer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perry Dong
Feb 26, 2020 -

Mercedes-Benz of Arcadia responded

Congrats on your new Mercedes! We will be sure to thank Joseph for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

February 24, 2020

Everything went smoothly from start to end. Josh and his manager was helpful and professional. I would highly recommend them if anyone is interested it. More

by memekar60
Recommend Dealer
Yes
Employees Worked With
Ken Lau
Feb 24, 2020 -

Mercedes-Benz of Arcadia responded

Hello there, we appreciate your kind words! We'll be sure to pass your compliments on to Josh and our team. We invite you back anytime you need help!

February 23, 2020

Service is well organized and prompt. They stand by their work and offer extra help like washing your car when service is complete and giving you a free ride home if time needed is extensive. More

by GG
Recommend Dealer
Yes
Employees Worked With
Mike Tone
Feb 24, 2020 -

Mercedes-Benz of Arcadia responded

It's a delight to find that you enjoyed your service experience. If there is anything else we can be of assistance with, please do not hesitate to reach out and let us know. Our team is here to help and we welcome you again!

February 21, 2020

Khaled is my go-to every single time! I have been working with him for over a decade and now he has a dealership that matches his gold standard. I highly recommend Rusnak Mercedes. More

by jaimealex10528
Recommend Dealer
Yes
Employees Worked With
Khaled Gawad, Andy Tan
Feb 21, 2020 -

Mercedes-Benz of Arcadia responded

Thank you for your review and your business, Jaime! We're proud of the excellent service that Khaled provides to our customers. We'll let him know to keep up the great work. We look forward to seeing you next time; have a nice weekend!

February 21, 2020

I have been working with Denise since 2014. She is thorough, kind, goes the extra mile, always takes care of me and my family and I could not recommend her more highly! More

by envproni
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Feb 22, 2020 -

Mercedes-Benz of Arcadia responded

Denise is going to love learning that you are recommending here to your friends. Thank you for sharing your experience. We look forward to any future visits.

February 15, 2020

Ophilia Wang and Alex Flores were both outstanding ! Definitely will recommend this dealership because of their outstanding customer care and services ! I love how my vehicle was always delivered as th More

by Prada lover
Recommend Dealer
Yes
Employees Worked With
Ophelia Wang-Le Blanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2020 -

Mercedes-Benz of Arcadia responded

We will be sure to thank Ophilia and Alex for providing you with an outstanding experience. Thank you so much for your strong recommendation. We are delighted by your review. Have a great day and happy driving!

February 14, 2020

Poor customer service Their goal is to make as profit by any means, however they lack providing proper customer service. They are forgetting that the customer brings bus More

by armen beg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rebecca So
Feb 29, 2020 -

Mercedes-Benz of Arcadia responded

Hello, I am concerned to learn about your disappointment regarding the customer service we provided. We appreciate your feedback and would like the opportunity to discuss this with you in greater detail. Please feel free to reach out to me at your own convenience. Thank you. Best, Allen H. General Manager ahsiang@rusnakautogroup.com 101 N. Santa Anita Ave • Arcadia, CA 91006 https://www.rusnakarcadia.com/

February 14, 2020

I had an outstanding experience purchasing a G63 from Denise Justice. I carefully reviewed her client experience scoring prior to contacting the dealership. Denise exceeded all my expectations: she was More

by skdh
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Feb 15, 2020 -

Mercedes-Benz of Arcadia responded

We are glad that you enjoyed your experience with Denise. Congratulations on your new G63. Thank you for letting us know that your expectations have been exceeded. We are always here to assist you and you are welcome to visit at any time.

February 12, 2020

Jack Shen is my dealer, he gave us lots of patience and helpful advice, explain all the details with sweat smile, so we didn’t have any pressure at all, very nice guy, we really appreciate that More

by clearrainy
Recommend Dealer
Yes
Employees Worked With
Jack Shen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Mercedes-Benz of Arcadia responded

Hi there, thanks for the kind words with Jack! We'll be sure to share your compliments with him. We appreciate your business and are here anytime you need help!

February 10, 2020

Absolutely zero haggling, our dealer paid close attention to our requests and went above and beyond our expectations. I definitely recommend purchasing from Mercedes-Benz of Arcadia and I will purchase anoth More

by JohnnyCerda
Recommend Dealer
Yes
Employees Worked With
Andy Tan, Denise Justice
Feb 11, 2020 -

Mercedes-Benz of Arcadia responded

We'll be sure to thank our team members for providing you with an outstanding level of care. Congratulations on your purchase! Recommendations are always appreciated. See you again, Johnny!

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