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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,107 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,107 reviews

December 04, 2019

Rebecca So! She has restored my faith in the Mercedes brand. I had a bad experience at another dealer and she made me feel comfortable and provided me with amazing service. She stands for A class service More

by RSD
Recommend Dealer
Yes
Employees Worked With
Rebecca So
Dec 10, 2019 -

Mercedes-Benz of Arcadia responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2019

Kat was the best and took great care of me! I was in the market for a new car POST raising children and wanted to find something FUN! Kat understood my needs and spent the time with me to make More

by HDinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Tan, Perry Dong
Dec 10, 2019 -

Mercedes-Benz of Arcadia responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2019

Great Service My service advisors, Peter and Arianna are extremely efficient, knowledgeable, friendly and all around helpful. When I had problems with my tires i br More

by jacquelinelin16
Recommend Dealer
Yes
Employees Worked With
Arianna
Dec 03, 2019 -

Mercedes-Benz of Arcadia responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 28, 2019

Perry Roeder is my Service Advisor! He is just wonderful and very professional. I feel very fortunate to have him as my advisor! I feel very comfortable when I have to leave my car for service! More

by mazelB219
Recommend Dealer
Yes
Employees Worked With
Perry Roeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Mercedes-Benz of Arcadia responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 22, 2019

All staff from porters, receptionists to service advisors are very friendly and professional. Perry was very attentive although I did not have a scheduled appointment. The receptionist followed up after she More

by Sylviayoli
Recommend Dealer
Yes
Employees Worked With
Perry Roeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Mercedes-Benz of Arcadia responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 17, 2019

My family has known Bruce for a number of years now. We actually just got our fourth Mercedes from MB of Arcadia last weekend. Bruce has been our go-to person on all four! And I’m sure we’re gonna keep tur More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Mercedes-Benz of Arcadia responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

November 12, 2019

My Loyalty Will Forever Be With MB of Arcadia Denise Justice made my car purchasing experience A1! She knew exactly what I wanted and got me a price beyond my expectations! Every family member or More

by mb2020fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Nov 19, 2019 -

Mercedes-Benz of Arcadia responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

November 07, 2019

Service Easy, friendly and fast service. The process was quick and I was in and out in a few minutes. Ophelia communicated at every step of the way. She is More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ophelia Wang-Le Blanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Mercedes-Benz of Arcadia responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We hope you have a great day!

November 06, 2019

Good service for me for over 20 years.In this case, I Good service for me for over 20 years. In this case, I was welcomed by my service representative immediately upon arrival and all matters were hand More

by Arco
Recommend Dealer
Yes
Employees Worked With
Ophelia Wang-Le Blanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Mercedes-Benz of Arcadia responded

Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 29, 2019

Great Experience! Ken and Sophia were great. They were very accommodating and treated us fairly. Customer service was outstanding. Would definitely refer them to frie More

by Marco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Safia Aniss, Ken Lau
Nov 01, 2019 -

Mercedes-Benz of Arcadia responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

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