Back

Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,107 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
Contact Dealership

101 N Santa Anita Ave

Arcadia, CA

91006

Directions

By Type

Showing 1,107 reviews

October 29, 2019

Got me exactly the car I wanted!! Katrin was great and so very positive!! She made sure we saw all our options and gave great advice. In the end she got me into a very rare E53 and c More

by PEBPRO
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanna Rodriquez
Nov 01, 2019 -

Mercedes-Benz of Arcadia responded

Wow, it's experiences like yours that really keep us motivated! Until the next time we meet, take care!

October 24, 2019

Awesome! They were very courteous and professional. I was informed throughout the entire process of my car repair, from the initial intake to the diagnostic te More

by KBF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohan Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Mercedes-Benz of Arcadia responded

We want all our clients to have a comfortable and stress-free experience with us! We do hope we can be of assistance in the future. Take care!

October 21, 2019

Happy Purchasing our G Wagon Katrin is very nice, honest and helpful. She helped us buy our beautiful MB G550, the whole process is simple and smooth, she is very friendly during More

by Janee Qiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Mercedes-Benz of Arcadia responded

Hi there, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2019

Good service Excellent experience with service dept. early explained the item they are doing and hand my car as promised. My car is washed and cleaned before retu More

by Thc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohan Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Mercedes-Benz of Arcadia responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 15, 2019

Enjoyable, professional, knowledgeable and exciting! Awesome staff! I got the privilege of working with Huy and Ghaled in purchasing my 1st Mercedes! They're customer service was 2nd to none! More

by 1st time Mercedes buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Huy Nguyen, Khaled Gawad
Oct 16, 2019 -

Mercedes-Benz of Arcadia responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

October 14, 2019

Best new car experience ever! Peter Liew was amazing in getting me into the vehicle I wanted. His assistant Arianna was also very knowledgeable about the car's features and functio More

by DPHPasadena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arianna Ho, Peter Liew
Oct 16, 2019 -

Mercedes-Benz of Arcadia responded

Hi, we really appreciate your positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 13, 2019

Friendly staff, great customer service, great deals! Scott Hong took great care of me. Ordered a custom-built car. Made it a seamless experience. Definitely recommend working with him. Will go back after More

by sterterov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Lau
Oct 16, 2019 -

Mercedes-Benz of Arcadia responded

Hello, we are glad we could help! We can't wait to see you again, have a great day.

October 12, 2019

Good Experience I got my first Benz here, it was nice to meet Mo, he is so friendly and helpful. I will recommend this place to my friends. More

by Littlepeach27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamed Sherif
Oct 16, 2019 -

Mercedes-Benz of Arcadia responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 12, 2019

Service Always come for service with mike tone, very nice guy and professional. Will always come back for service in the future for my car and my family car More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Chow, Mike Tone
Oct 16, 2019 -

Mercedes-Benz of Arcadia responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! If you're ever in need of more help, please let us know!

October 05, 2019

Denise is very responsive and responsible over the course of the sale. My unique issue was well resolved by her and made me get my dream car. More

by Daniel Yu
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Oct 08, 2019 -

Mercedes-Benz of Arcadia responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

...
51
...