Mercedes-Benz of Arcadia

Fast. Efficient. On Time. Genuinely concerned about providing quality customer service. Beautiful, clean location. Friendly. Can arrange a service appointment within days. Genuinely concerned about providing quality customer service. Beautiful, clean location. Friendly. Can arrange a service appointment within days. Loaner car. Easy in and out for service. More

Great experience Great experience. Katrin Bassenger is great!!! I highly recommend getting your new car at this dealership. The service is great during the proceess an Great experience. Katrin Bassenger is great!!! I highly recommend getting your new car at this dealership. The service is great during the proceess and afterwards as well. More

Service Fast service i was told its gonna be done in 2 hours but i got call within an hour that my car is ready... service advisor communicate promptly with Fast service i was told its gonna be done in 2 hours but i got call within an hour that my car is ready... service advisor communicate promptly with client More

Excellent Dealership This dealership is amazing...great employees and very sincere. I would recommend them to anyone buying a used or new car. Or for service, they are ve This dealership is amazing...great employees and very sincere. I would recommend them to anyone buying a used or new car. Or for service, they are very efficient. More

The service is excellent! Mr. Perry Roeder was able to complete all the necessary paper work for my service very quickly. He also arranged the transportation that I've requeste Mr. Perry Roeder was able to complete all the necessary paper work for my service very quickly. He also arranged the transportation that I've requested. His hard work is greatly appreciated. More

My First Mercedes Benz I just wanted to take the time to rate my experience at Mercedes Benz at Rusnak Arcadia. This was a very smooth process from the beginning to end. I just wanted to take the time to rate my experience at Mercedes Benz at Rusnak Arcadia. This was a very smooth process from the beginning to end. More specifically, I would like to give high praise to my salesman, Andrei Kokhno. His approach is quite relaxed and there was no pressure at all. This was my first car buying experience. His knowledge and patience was exceptional. He helped set up Apple CarPlay and saw to it that I understood all the car functions. I highly recommend Andrei to my friends or anyone else looking for a great deal and service. Thank you Andrei! More

Excellent Jerry Roeder (service advisor) explained the service and timeframe. He fully answered my questions. He was professional, knowledgeable and personable. Jerry Roeder (service advisor) explained the service and timeframe. He fully answered my questions. He was professional, knowledgeable and personable. Everything turned out as explained. More

Fantastic Sales & Customer Service Rusnak people care about their customers and we have been in the Mercedes family since 2009. This is our 5th Benz (All New) and bought our first S450. Rusnak people care about their customers and we have been in the Mercedes family since 2009. This is our 5th Benz (All New) and bought our first S450. Denise Justice is our salesperson with William Ho behind his girl. It is always nice dealing with them. It is home to us. They always deliver on what we expect. More

Denise is fantastic and goes out of her way for her clients. When I find good people, I stick with them and Denise is my go-to person for any Mercedes. and goes out of her way for her clients. When I find good people, I stick with them and Denise is my go-to person for any Mercedes. More

Andrei is the best (and worth the drive)! I've leased numerous cars over the years and have never had a better experience than the one I had with Andrei. He's professional, knowledgeable and p I've leased numerous cars over the years and have never had a better experience than the one I had with Andrei. He's professional, knowledgeable and personable (and as someone whose family owns dealerships on the east coast I know the good from the bad, and Andrei is EXCELLENT). I always felt like he had my best interest in mind and was very transparent and fair throughout. Though this dealerships is quite far from my home, it was 100% worth the trek. I will be coming back and recommending Andrei to everyone I know. More