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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,115 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,115 reviews

January 09, 2019

Great Service@ Great experience - easy scheduling process, on-time check-in, great waiting room, completion as promised. And my service Rep was outstanding! I woul More

by CJStavert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Edwards
Jan 25, 2019 -

Mercedes-Benz of Arcadia responded

Hello there, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day! - Huy Nguyen, Customer Service Manager

January 09, 2019

Great Service Easy scheduling process, smooth check-ins, detailed explanations about the service, good communication setup through texting and completion as promise More

by oba9350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Yu
Jan 25, 2019 -

Mercedes-Benz of Arcadia responded

Thank you. We appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Huy Nguyen, Customer Service Manager

January 08, 2019

Great service Joseph is a good service advisor. He is very professional. He explained everything to us clearly. We are happy that the odor was removed and the ca More

by TomLu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Yu
Jan 25, 2019 -

Mercedes-Benz of Arcadia responded

Thank you so much for your high rating. We do hope we can be of assistance in the future. Take care! - Huy Nguyen, Customer Service Manager

January 06, 2019

Great service Nice people, great service. They are willing to answer all your questions with a nice actitud, they made me feel comfortable every time I been there. More

by Epi2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 15, 2019 -

Mercedes-Benz of Arcadia responded

Hi, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care! - Huy Nguyen, Customer Service Manager

January 05, 2019

Excellent service and Jo who assisted me. Jo was very professional. He is knowledgeable. He explained to me everything from the time my car will be serviced. He even offered a complimentary ri More

by rusnak119
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Yu
Jan 15, 2019 -

Mercedes-Benz of Arcadia responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! - Huy Nguyen, Customer Service Manager

December 26, 2018

Best experience! Bruce is one of the best. He is patient and very resourceful. He helped me pick up my dream car with the exact configuration. He also did most of the More

by Andyquan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Mercedes-Benz of Arcadia responded

Hi, we are so pleased you enjoyed your visit! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Huy Nguyen, Customer Service Manager

December 26, 2018

Amazing Experience Kat was the Best Salesperson I have ever had! This is my first time buying a Mercedes Benz and I must say that Kat gave me the true Mercedes Benz Be More

by JessieH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Mercedes-Benz of Arcadia responded

We want all our clients to have a comfortable and stress-free experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience! Take care! - Huy Nguyen, Customer Service Manager

December 19, 2018

Quick and easy The experience is great at this dealership. The people from sales and finance department are very helpful and friendly. I have already bought two at t More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Xiao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Mercedes-Benz of Arcadia responded

I'm so glad to hear you've had a great experience. Anything more we can do, please let us know. - Huy Nguyen, Customer Service Manager

December 14, 2018

Great experience!!! Great deal!! Great experience with PJ Nan. Fully comfortable and trustful. PJ helped me a lot. PJ is the best salesperson I have never seen. I will co More

by xliu17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
P.J. Nan
Jan 04, 2019 -

Mercedes-Benz of Arcadia responded

Thank you so much! - Huy Nguyen, Customer Service Manager

December 13, 2018

Always efficient, transparent, professional and enjoyable Jon Montgomery delivers on time, every single time. He is truly a pleasure to work with and his decades of experience help any decision maker get what More

by CKM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Montgomery
Jan 04, 2019 -

Mercedes-Benz of Arcadia responded

Great feedback, thank you. - Huy Nguyen, Customer Service Manager

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