Mercedes-Benz of Arcadia

Very good service! The service was on time. Customer service was excellent. The call back was done as promised and within the time limit. The only unexpected thing was t The service was on time. Customer service was excellent. The call back was done as promised and within the time limit. The only unexpected thing was that I had to use Uber as a mode of transportation to go home and back to the Mercedes car service . One of the Uber drivers could barely speak English . I also had to constantly monitor all cars driving in front of my house for Uber’s car model & license plate. I prefer the shuttle from the Mercedes Service since it gives me a sense of security, comfort and its well known excellent customer service . More

Most pleasant and satisfying experience Stacy is the most knowledgeable and friendly and professional and pleasant service manager I ever met. She’s down to details and always a step ahead o Stacy is the most knowledgeable and friendly and professional and pleasant service manager I ever met. She’s down to details and always a step ahead of me. I am very happy to say she brought MB’s name to a higher level. More

This service center gets the job done Somehow this service center always get the job done in a very smooth way. They seem to always find the root cause of a problem right away and are able Somehow this service center always get the job done in a very smooth way. They seem to always find the root cause of a problem right away and are able to fix it. Jennifer listens to your reports, takes it seriously and keeps detailed notes. The first time I brought one of my cars here was when my previous Mercedes service center insisted that the reason why my car stalled was that I ran out of fuel. I called Jennifer who took care of me at that time on a Saturday afternoon, just before they closed. My car was fixed by Tuesday. This time I had issues with the gear sometimes being stuck in P upon starting. Instead of them looking at transmission, they realized right away the cause was a battery issue. Battery replaced, and problem gone. More

professional service positive and owesome experience !P J is a courteous and wonderful salesman . He is also very knowledgeable . I am completely satisfied to his servi positive and owesome experience !P J is a courteous and wonderful salesman . He is also very knowledgeable . I am completely satisfied to his service. Thanks ! More

Purchasing a Mercedes GLE-350 Peter Liew is undeniably one of the best salesmen I have dealt with. Once I got into Rusnak, Peter greeted me and showed me about the numerous of GLE' Peter Liew is undeniably one of the best salesmen I have dealt with. Once I got into Rusnak, Peter greeted me and showed me about the numerous of GLE's he had available. He was attentive and wanted to satisfy my desires. By asking me numerous questions about what components I wanted for my ideal car, he got me the car model I wanted. I finally got to purchase an exemplary car, a GLE-350 with the AMG package! I would highly recommend to anyone who plans on buying any Mercedes! More

Amazing experience I had an excellent experience with Bo at this dealership. He was very helpful and not too pushy which made it pleasant. I will definitely be coming ba I had an excellent experience with Bo at this dealership. He was very helpful and not too pushy which made it pleasant. I will definitely be coming back here. More

Beyond VIP Experience Joe Yu: Experienced, Knowledgeable, Expedient, Professional, Classy, Genuine, Caring, Courteous. You can’t pay someone to have this type of work eth Joe Yu: Experienced, Knowledgeable, Expedient, Professional, Classy, Genuine, Caring, Courteous. You can’t pay someone to have this type of work ethic. A true asset to Rusnak. My city has a Mercedes-Benz dealership but I travel just because of Joseph. Promote this person! More

Perry was great, he kept us in the loop.at all times. We were on a 8000 mile cross country when a fuel line sprung a leak. .Perry went out of his way to take care of us and get us back on the road to Mi We were on a 8000 mile cross country when a fuel line sprung a leak. .Perry went out of his way to take care of us and get us back on the road to Minnesota. The staff was very friendly, they treated us just like old friends. More

Very nice dealer ship Excellent customs serivece, I like the area very clean and big show rooms, people r friendly to all customs, A lots car of invertory, I will recomm Excellent customs serivece, I like the area very clean and big show rooms, people r friendly to all customs, A lots car of invertory, I will recommend to my friends. More

Amazing Dealership Very helpful & Patient with me. I got the car I loved & I couldn’t be happier! This process was stress free and amazing! Thank you Bo Very helpful & Patient with me. I got the car I loved & I couldn’t be happier! This process was stress free and amazing! Thank you Bo More