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Mercedes-Benz of Arcadia
Arcadia, CA
1,184 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,184 reviews
March 01, 2019
Exceptional experience with Katrin! I had an amazing personalized experience at this dealership which I never had at any other dealerships in the past. Katrin welcomed us warmly from the I had an amazing personalized experience at this dealership which I never had at any other dealerships in the past. Katrin welcomed us warmly from the moment we walked into the dealership and spent so much time with us to make sure I find the car I want. She is very honest, and knowledgeable about Mercedes-Benz cars, and explained everything in details about different cars that I had in mind. She listened to my concerns, need and budget, and helped me to get the best possible deal for my GLC. I highly recommend working with Katrin if you want to have a peace of mind when it comes to buy a Mercedes. Looking forward to work with her again in future. More
by Ashkanm
Employees Worked With
February 27, 2019
Great experience & service! Very pleased with my first MB purchase through Andrei and Andy - they made sure everything was thoroughly explained, and I was out the door with my dr Very pleased with my first MB purchase through Andrei and Andy - they made sure everything was thoroughly explained, and I was out the door with my dream car! I will refer friends and family to them in the future. More
by gc123
Employees Worked With
Andrei Kokhno, Andy Tan
February 25, 2019
Service B I appreciate the the service I received I will look forward to continuing my service with this establishment. All employees were friendly and extremel I appreciate the the service I received I will look forward to continuing my service with this establishment. All employees were friendly and extremely helpful. More
by GCobi13
Employees Worked With
February 23, 2019
Excellent customer service The customer service was excellent, Yohan Chen represented MB with the up most diligence to address and carryout the service and integrity of MB to ho The customer service was excellent, Yohan Chen represented MB with the up most diligence to address and carryout the service and integrity of MB to honor, represent and standby there vehicles high level of quality and service!!! More
by lidia003
Employees Worked With
February 21, 2019
Great Service Perry at Rusnak was really friendly and helpful in taking care of my car in service. He kept me posted on the progress, and detailed/explained addi Perry at Rusnak was really friendly and helpful in taking care of my car in service. He kept me posted on the progress, and detailed/explained additional service that I need - at reasonable cost. More
by JC
Employees Worked With
February 21, 2019
Unprecedented We discovered an unprecedented and extensive problem with my new 4x4 Sprinter. It took time and a developing plan to understand and fix. The work wa We discovered an unprecedented and extensive problem with my new 4x4 Sprinter. It took time and a developing plan to understand and fix. The work was extensive. It took 4 or more months to disassemble, repair and reassemble the car. This was done step by step, by the book, at great expense. It was done right with minimal correctable complications. More
by Michaelr
February 19, 2019
The best service Rep and salesman Service Rep is helpful. She took care of my car without me being worry of anything. She knows exactly what customer wants, very experience and profess Service Rep is helpful. She took care of my car without me being worry of anything. She knows exactly what customer wants, very experience and professional. I'm glad to choose this dealer to service my car. More
by CFung
Employees Worked With
Stacy Yee
February 15, 2019
Wonderful experience with professional export team This my 4th buraches from Rusnk Arcadia It was so nice to make this hard deal sencice the car was not available but they did found one as I wish T This my 4th buraches from Rusnk Arcadia It was so nice to make this hard deal sencice the car was not available but they did found one as I wish Thanks Mercedes thanks Rusnik More
by Remon gandy
February 14, 2019
Everything Was Fine Wasn’t there to see them working... hope they did everything well. The car is currently operating magnificently. Me. Edwards was polite and attentive Wasn’t there to see them working... hope they did everything well. The car is currently operating magnificently. Me. Edwards was polite and attentive to all my concerns. Mr. Tan did his best to serve me during a very busy day for him, and I appreciated his efforts. More
by charioteer
Employees Worked With
Andy Tan, Brian Edwards
February 11, 2019
Good service Good and friendly sevice, I like the service person speaks my language , easy to make appointment . If ready needs to improve, maybe some snacks at b Good and friendly sevice, I like the service person speaks my language , easy to make appointment . If ready needs to improve, maybe some snacks at beverage area? More
by Lan1121
Employees Worked With
