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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,115 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,115 reviews

October 09, 2018

Excellent experience Very good experience.Everyone there is very friendly and professional.They also work hard to service your needs solve your problems.Very good pla More

by Darrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ophelia Wang-Le Blanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : P.J. Nan
Nov 06, 2018 -

Mercedes-Benz of Arcadia responded

Hi there, thank you; we appreciate your feedback! Until the next time we meet, take care! - Huy Nguyen, Customer Service Manager

October 08, 2018

Amazing leasing experience Bruce is an amazing sales representative, we had a very smoothly and fast preprocess experience with Mercedes-Benz of Arcadia! After had a very short More

by JennyChen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Tan
Oct 26, 2018 -

Mercedes-Benz of Arcadia responded

Thanks for trusting your vehicle to us! We can't wait to be of service again to you in the future. - Huy Nguyen, Customer Service Manager

October 07, 2018

Excellent car buying experience! Andrei Kokhno located the car that we wanted, negotiated an agreeable price, had it prepped and delivered it in 5 hours. He and Mercedes of Arcadia ar More

by Car Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrei Kokhno
Oct 26, 2018 -

Mercedes-Benz of Arcadia responded

Our team appreciates you taking the time to let us know how we did! Thank you for your wonderful rating! - Huy Nguyen, Customer Service Manager

October 03, 2018

Best sales person I know -Pj I have just got my first Mercedes from this dealer shop with sales guy name PJ. And to be honest he is the best sales person I have ever met and ever More

by Secret1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
P.J. Nan
Oct 26, 2018 -

Mercedes-Benz of Arcadia responded

Thank you for your business and 5 star rating! We hope to assist you again in the future. - Huy Nguyen, Customer Service Manager

October 02, 2018

excellent service seamless service. very smooth, no hassle , appointment set up very fast. no waiting. on time . the person who help me to set up the appointment was More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Yee
Oct 26, 2018 -

Mercedes-Benz of Arcadia responded

We love hearing feedback like this! Thank you for the amazing review! Have a great day! - Huy Nguyen, Customer Service Manager

October 02, 2018

Fantastic & Easy Strolling purchasing Experience!! The Sales Consultant / Andy Lok has been Great who knows exactly what kind of deal I've been looking for & the right package customized for me....No N More

by OYOUNG123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Lok, Andy Tan
Oct 26, 2018 -

Mercedes-Benz of Arcadia responded

We're glad we can always provide a great experience. Thank you for taking the time to let us know! - Huy Nguyen, Customer Service Manager

October 02, 2018

Andre very professional Andre is an excellent salesman was not pushy gave us all the necessary information kept his distance and gave us privacy to make the right decision . More

by Elsatolossa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Voglezon
Oct 26, 2018 -

Mercedes-Benz of Arcadia responded

We're so glad you had a positive experience and look forward to working with you again! - Huy Nguyen, Customer Service Manager

October 02, 2018

Outstanding Service!! I’m very glad I chose to get my CLA from Rusnak Arcadia. I found exactly what I was looking for. The service was outstanding. The staff there were s More

by Hulah Alkhamis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Lau
Oct 26, 2018 -

Mercedes-Benz of Arcadia responded

We are so happy to hear this! We truly value your business and look forward to continuing our relationship in the future! Please let us know how else we can assist with your vehicle needs! Thanks for your feedback- Huy Nguyen, Customer Service Manager

September 30, 2018

Great customer service, beautiful car The people here were so great to work with. They made the buying process easy and fun and I love my new car! Andrei was super nice and knowledgeable a More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrei Kokhno
September 30, 2018

Effortless I'm a busy professional and was in need of a new car. The dealer answered all my questions, provided me with a great deal, and I drove off the lot (ap More

by amy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrei Kokhno
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