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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,115 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,115 reviews

September 17, 2018

Replace Seatbelt recall Mr. Joseph Yu did an excellent job to take care of me. Call in Friday morning and got an appointment on Saturday at 8am for the service. More

by vietfon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Yu
Oct 18, 2018 -

Mercedes-Benz of Arcadia responded

Wow, we're glad you had such a wonderful experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care! - Huy Nguyen, Customer Service Manager

September 13, 2018

Professional The Service Advisor, Perry, has been very helpful in my service needs. Also, Service Manager Mike Marsh has been supportive in unique situations on wa More

by Bunky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Roeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Mercedes-Benz of Arcadia responded

Thank you for your high praise! We truly value your opinion. - Huy Nguyen, Customer Service Manager

September 10, 2018

amazing Thanks PJ and Art for providing a wonderful purchasing experience . Defiantly recommend to my friends and family . It was really fast and professional More

by Andlls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
P.J. Nan, Artemis Zou
Sep 27, 2018 -

Mercedes-Benz of Arcadia responded

Thank you for the amazing review! We hope to see you again soon. - Huy Nguyen, Customer Service Manager

September 07, 2018

My Mercedes Benz experience Arcadia Ca Upon arriving at the Arcadia location the reception was pleasant and understated. The sales people were helpful and friendly. PJ Nan and Artimus were More

by Bubo97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
P.J. Nan, Artemis Zou, Brian Edwards
Sep 27, 2018 -

Mercedes-Benz of Arcadia responded

We're glad we can always provide a great experience. Thank you for taking the time to let us know! - Huy Nguyen, Customer Service Manager

September 04, 2018

Quick, smooth, and super friendly! We’ve been shopping around for a new E300, and Andre made the experience super easy. Having been part of the Mercedes family for decades, we are famil More

by InitD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Voglezon
Sep 27, 2018 -

Mercedes-Benz of Arcadia responded

We love hearing feedback like this! Thank you for the amazing review!- Huy Nguyen, Customer Service Manager

September 03, 2018

Peter is an excellent salesman I have purchased three GL 450’s from Peter. He has given me excellent service, above what was expected. He’s responsive and good at communicating and More

by Colleenj10
Recommend Dealer
Yes
Employees Worked With
Peter Liew
Sep 27, 2018 -

Mercedes-Benz of Arcadia responded

We're glad we can always provide a great experience. Thank you for taking the time to let us know! - Huy Nguyen, Customer Service Manager

September 03, 2018

Wonderful experience I was running late for my 7:00 am appointment and called ahead to let them know I was in a hurry and had to get to work. They were accommodating and More

by Kl617796
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Edwards
Sep 27, 2018 -

Mercedes-Benz of Arcadia responded

Thank you for taking the time to write us such a great review. We really appreciate it! - Huy Nguyen, Customer Service Manager

September 02, 2018

as expected Service was done on time and at negotiated price. I did have a flat tire the next day. Still determining if that was related to the work done. More

by nassau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Roeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Mercedes-Benz of Arcadia responded

Thank you for the 5-star feedback. - Huy Nguyen, Customer Service Manager

September 01, 2018

Excellent Bo was super patient about my entire purchase process. And he was trying hard to help me find the best deals and the car I am looking for. Definitely More

by Jtting123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Xiao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Mercedes-Benz of Arcadia responded

Congrats on the new car! We are happy we could help you find the perfect car for you. - Huy Nguyen, Customer Service Manager

August 31, 2018

Great dealer very nice people got a car from Billy Kwan last Sat. He is the best. dealer enviorment is very new and pretty. everyone treated me very nice. I am very appreciated More

by cathyyuu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Mercedes-Benz of Arcadia responded

I will be sure to pass along your kind words to Billy! Thanks for leaving us this 5-star review! - Huy Nguyen, Customer Service Manager

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