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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,110 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,110 reviews

June 20, 2018

excellent I really appreciate the service from Bo. He is really nice and helping us a lot. I will bring more friends to come if you have more events. More

by Anni Wang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Xiao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Mercedes-Benz of Arcadia responded

We are so happy we could be of help! Come back and see us again. - Huy Nguyen, Customer Service Manager

June 16, 2018

Very satisfied experience We had a great experience at Rusnak and we ll definitely recommend it to our friends and hopefully will come back for our next car in the futu More

by Fay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tan, Marc Hung
Jun 22, 2018 -

Mercedes-Benz of Arcadia responded

We are so happy to hear that our staff took great care of you.We can't wait for your next visit! Thanks for the kind words.- Huy Nguyen, Customer Service Manager

June 15, 2018

Professional atmosphere with second to none service. I took my AMG GTS for service and was promptly greeted without a second to waste. The staff was very courteous and sincere . They fixed the car th More

by ddsjoseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Yu
Jun 22, 2018 -

Mercedes-Benz of Arcadia responded

We are so glad you feel comfortable servicing your vehicle with us and that our staff takes such good care of you! Thanks for the kind review, we appreciate it!- Huy Nguyen, Customer Service Manager

Jun 22, 2018 -

Mercedes-Benz of Arcadia responded

We are so glad you feel comfortable servicing your vehicle with us and that our staff takes such good care of you! Thanks for the kind review, we appreciate it!- Huy Nguyen, Customer Service Manager

June 15, 2018

Rusnak - Best of the Best Our Service Advisor was Perry Roeder. We could not been happier with the service he provided for me and my sister. We brought in a GL450 & a GLS550 More

by mazelB219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Roeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Edwards
Jun 22, 2018 -

Mercedes-Benz of Arcadia responded

We're so glad we can be of helpful service to you! Thanks for trusting us with your vehicle and for leaving the kind feedback! We look forward to seeing you again soon!- Huy Nguyen, Customer Service Manager

June 14, 2018

Regular service w Recall All went well. Received a call to give me an update. Then a call when my car was ready. Enjoyed a good cup of coffee. More

by MB driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lew
Jun 22, 2018 -

Mercedes-Benz of Arcadia responded

We are so happy to hear that our staff took great care of you.We can't wait for your next visit! Thanks for the kind words.- Huy Nguyen, Customer Service Manager

June 14, 2018

Great experience! I worked with Joseph and over the course of a couple of days, negotiated the purchase of my car. He was absolutely fantastic and I have to say that i More

by KellyKat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Ovsepyan
Jun 22, 2018 -

Mercedes-Benz of Arcadia responded

We are so happy that you had a positive experience with our dealership! Thanks for the kind words and for trusting us to get you the vehicle you were looking for. We look forward to working with you again in the future! Enjoy your new vehicle!- Huy Nguyen, Customer Service Manager

June 13, 2018

Great professional salesman Andrei Andrei was very transparent, honest and professional. The experience was great, he showed us all the cars we wanted to see and explained all the fea More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrei Kokhno
Jun 22, 2018 -

Mercedes-Benz of Arcadia responded

We are thrilled to hear Andrei was able to deliver phenomenal service to you. Thank you for trusting us to help you find your dream car. We hope you are loving it!- Huy Nguyen, Customer Service Manager

June 13, 2018

Recall service My appointment was quick and thorough. All work was explained to me and my car was serviced in even less time than originally outlined to me. More

by 2barties
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Yu
Jun 22, 2018 -

Mercedes-Benz of Arcadia responded

We are thrilled to hear about your great experience with us! We hope to see you again soon.- Huy Nguyen, Customer Service Manager

June 13, 2018

Excellent service Mr. Nan was extremely patient and explained every single question that I asked. Very knowledgeable and thoughtful, will definitely recommend to all my More

by Kenshin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
P.J. Nan
Jun 22, 2018 -

Mercedes-Benz of Arcadia responded

We appreciate this thoughtful review! See you soon!- Huy Nguyen, Customer Service Manager

June 12, 2018

Easy and stress free Worked with Andrei on several different options for cars and he was very patient and responsive. He was easy to work with and we did everything over More

by C2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrei Kokhno, Andy Tan
Jun 22, 2018 -

Mercedes-Benz of Arcadia responded

We are so happy to hear we could provide a quick and easy transaction for you. Thank you for choosing Mercedes Benz of Arcadia, we hope you are loving your new car!- Huy Nguyen, Customer Service Manager

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