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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,115 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,115 reviews

June 07, 2018

Great experience buying my new Mercedes Kat from Mercedes of Arcadia was a pleasure to work with! She was persistent and a good sales person. She did all she could to make sure she had my bu More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2018 -

Mercedes-Benz of Arcadia responded

Thanks so much for your positive review!! So happy to hear about your awesome experience at our dealership. We hope you love your new vehicle. - Huy Nguyen, Customer Service Manager

June 06, 2018

Appreciation Very satisfied with PJ NAN. I will recommend my friends to Mr. Nan if they want lease car. The car he introduced to me is really suited my need. I ha More

by Wendy Qin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
P.J. Nan
Jun 15, 2018 -

Mercedes-Benz of Arcadia responded

We are so happy that you had a great experience working with us! Thank you for the kind words, we look forward to seeing you again soon! Don't hesitate to let us know how else we can assist you- Huy Nguyen, Customer Service Manager

May 31, 2018

Great service! No games! I got a car today for my mother from Katrin Bassenger she went out of her way to deliver the car to us and she didn’t have to. She listened to the car More

by Soraya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Mercedes-Benz of Arcadia responded

We are so happy that you had a great time working with our team and that we were able to help you find exactly what you were looking for! We value your kind feedback and always enjoy providing you with an exceptional experience! Please let us know how else we can assist you in the future!- Huy Nguyen, Customer Service Manager

May 30, 2018

Andrei K. Is the best! My family and I are impressed by the dealership friendliness. Andrei, Sam and Scott are very helpful. I will come to this dealership and ask for Andre More

by Phyvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam , Andrei Kokhno
May 30, 2018

Great experience! Andrei and his team at Rusnak were very knowledgeable and moved us through a no-fuss buying experience with ease. We love our new sprinter! I highly r More

by HJK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrei Kokhno
Jun 08, 2018 -

Mercedes-Benz of Arcadia responded

We appreciate your kind words and strong recommendation! We're so thrilled that you had a great shopping experience with us and look forward to working with you again soon!- Huy Nguyen, Customer Service Manager

Jun 08, 2018 -

Mercedes-Benz of Arcadia responded

We appreciate your kind words and strong recommendation! We're so thrilled that you had a great shopping experience with us and look forward to working with you again soon!- Huy Nguyen, Customer Service Manager

May 30, 2018

Great deal with great service! Went to see Philip Chow, one of the most knowledgeable and professional sales people I've ever worked with. Got a great deal and great service! More

by KD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Chow
Jun 08, 2018 -

Mercedes-Benz of Arcadia responded

Thanks so much for taking some time to leave a review! So glad to hear you had an awesome experience with our sales team, as we expect nothing less. Please enjoy your new car, and let us know if you need anything!- Huy Nguyen, Customer Service Manager

May 27, 2018

Best service! He made the buying process really painless and easy. He's goes beyond just selling you a car with extra service and thoughtfulness. We would never tru More

by Pnlai351700
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Liew
Jun 04, 2018 -

Mercedes-Benz of Arcadia responded

Thank you for trusting your buying experience to Mercedes-Benz of Arcadia! We hope you are enjoying your new ride! - Huy Nguyen, Customer Service Manager

May 27, 2018

Dream Car From my initial contact with Andrei on-line until the final sale Andrei was magnificent. He completely understood the customer experience dynamic. He More

by Prince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Rodriquez, Andrei Kokhno
Jun 04, 2018 -

Mercedes-Benz of Arcadia responded

We're proud to see that you had such a great experience with Andrei! We will ensure your positive feedback is passed along. Thank you! - Huy Nguyen, Customer Service Manager

May 20, 2018

Second to None! Leaders in Customer Service Ask for Joe Yu. He is an AMG specialist. He forewent lunch to help me and got me in when other dealerships couldn’t! Superb! More

by Annielee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Hung, Joseph Yu
May 25, 2018 -

Mercedes-Benz of Arcadia responded

We are so happy that you had a great experience working with us! Thank you for the kind words, we look forward to seeing you again soon! Don't hesitate to let us know how else we can assist you!- Huy Nguyen, Customer Service Manager

May 10, 2018

My Purchase experience at MB of Arcadia Tyler was very Knowledgeable about the S550 that I purchased , every thing went smoothly no problems at all . The whole staff was very helpful could n More

by Michael A. Cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Baldwin, Brian Wong
May 18, 2018 -

Mercedes-Benz of Arcadia responded

We are so happy that you had a great experience working with us! Thank you for the kind words, we look forward to seeing you again soon! Don't hesitate to let us know how else we can assist you!- Huy Nguyen, Customer Service Manager

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