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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,115 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,115 reviews

February 22, 2018

service A Very quick turnaround for scheduled service, and they also replaced a part that was related to a minor recall. Car was cleaned before releasing it. More

by portbaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Tone
Mar 02, 2018 -

Mercedes-Benz of Arcadia responded

Thank you for taking the time to post such great comments about your experience! We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with our team. - Huy Nguyen, Customer Service Manager

February 19, 2018

Professional and Excellent Service Philip Chow is very knowledgeable, informative, and very easy to work with. He got me a very good deal on a new GLC300. This dealership is top notch More

by kadikins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Chow
Mar 02, 2018 -

Mercedes-Benz of Arcadia responded

Thank you so much for taking the time to share your experience! We are incredibly fortunate to have Philip on our team and I'm so happy to know you enjoyed working with him. I will be sure to pass along your kind words, and please let us know if there is ever anything we can do for you. - Huy Nguyen, Customer Service Manager

February 14, 2018

Excellent sales person, Billy. Billy is indeed an asset to your Dealership. He treated me not only as a customer but as a person. Chose Ruznak because of him. More

by AFV51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Mercedes-Benz of Arcadia responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience- Huy Nguyen, Customer Service Manager

February 01, 2018

helpful sales staff I got my CPO CLS400 from Billy Kwan few days ago. He has great product knowledgeable and understand my concern. strongly recommend Billy Kwan!! Great More

by Stacey 1668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2018 -

Mercedes-Benz of Arcadia responded

Thank you for the great feedback and recommendation! We are so happy to hear Billy took great care of you! - Huy Nguyen, Customer Service Manager

January 31, 2018

Extremely Professional Our sales representative Stephanie Santos was very professional and knowledgeable. She was able to answer all our questions, find the vehicle color More

by AJCS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Santos
Feb 09, 2018 -

Mercedes-Benz of Arcadia responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here! Take care and come back anytime!- Huy Nguyen, Customer Service Manager

January 31, 2018

Good day at Mercedes of Arcadia Yesterday my wife and me bought new car. So I want to say big Thanks for your service. Everything was good and we are happy ;))) Especially I want to More

by Rost
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Baldwin
Feb 09, 2018 -

Mercedes-Benz of Arcadia responded

Congrats on your new car! Thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! Have a great day! - Huy Nguyen, Customer Service Manager

January 30, 2018

Excellent service! I had just returned from rusnak Arcadia with my new E300 that I got from Peter. He made this entire process simple and manageable without the stress. More

by Liu82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Liew
Feb 09, 2018 -

Mercedes-Benz of Arcadia responded

Thank you so much for the positive review! Your feedback and continued support means a lot to us at Mercedes-Benz of Arcadia!Have a fantastic day, and feel free to stop by anytime- Huy Nguyen, Customer Service Manager

January 30, 2018

Never Disappoints I have, so far, bought from Bruce twice. He is always respectful yet straightforward. He doesn't play games with me and i appreciate the way he values More

by CCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2018 -

Mercedes-Benz of Arcadia responded

We are so happy to hear Bruce has continuously gone above and beyond your expectations, we will be sure to pass on the wonderful compliments. Thank you for choosing Mercedes-Benz of Arcadia! - Huy Nguyen, Customer Service Manager

January 25, 2018

Denise Justice sales person I would to thank Denice Justice & the Rusnak Mercedes Benz personal for the help they gave us in the purchase our new car I will highly recommend this More

by Bspencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Rodriquez, Denise Justice
Feb 02, 2018 -

Mercedes-Benz of Arcadia responded

Hello! We appreciate your kinds words about our staff here at Rusnak Mercedes-Benz of Arcadia! See you soon! - Huy Nguyen, Customer Service Manager

January 25, 2018

Great Service! Joseph Yu, my service advisor was excellent and was very helpful in letting me know the status of my C250. Joe also assisted me on what needs to be do More

by James Abe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Yu
Feb 02, 2018 -

Mercedes-Benz of Arcadia responded

Hi James! Thank you for your review! We are happy Joseph was such a big help to you! Please reach out if you need anything else, we would be more than happy to help! - Huy Nguyen, Customer Service Manager

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