Mercedes-Benz of Arcadia

Service Dept.'s Service Was Excellent! Brought my car in for B Service & other issues. Service was very courteous & prompt. I was timely informed of the status of the service and when the v Brought my car in for B Service & other issues. Service was very courteous & prompt. I was timely informed of the status of the service and when the vehicle was ready for pickup. More

Above and Beyond The personnel at Rusnak Mercedes always go above and beyond. They are friendly and very professional. The new building is beautiful and truly compli The personnel at Rusnak Mercedes always go above and beyond. They are friendly and very professional. The new building is beautiful and truly compliments the outstanding service provided by the entire staff. More

A Great Christmas Gift! I came to Arcadia to purchase a CPO GLK350 for my wife. It was the only one that I could locate in the color she wanted, with all the options she req I came to Arcadia to purchase a CPO GLK350 for my wife. It was the only one that I could locate in the color she wanted, with all the options she required. I had been dealing with Jon online, but ended up with Andre. Andre was great! He was knowledgeable, considerate and respectful. Jon was fine. However, in several communications he expressed how busy he was, and that he needed to spend time getting ready for Christmas with the family. I respect any man that puts his family first. But, when one is attempting to make a significant purchase, you can begin to feel like you're a burden when the sales representative repeatedly mentions he's just so busy! I did drive over 115 miles after work to give them my business. Andre renewed my faith and I purchased the vehicle. More

Great Service Carefully explained items that needed to be fixed. Very professional. Both maintenance and repairs were done outside of warranty. Still worth the mone Carefully explained items that needed to be fixed. Very professional. Both maintenance and repairs were done outside of warranty. Still worth the money. Will continue service with MBZ Arcadia. More

Great experience and super nice dealer Peter was fast and great! He is a very knowledgeable sales person and very friendly and easy to work with! 100% satisfied! Deal is good! Peter was fast and great! He is a very knowledgeable sales person and very friendly and easy to work with! 100% satisfied! Deal is good! More

The best salesman. I had the best salesman, Peter Liew. You hardly found a salesman that can be compared with him. During the purchased, he showed up his profession. He I had the best salesman, Peter Liew. You hardly found a salesman that can be compared with him. During the purchased, he showed up his profession. He explained why and what type of automobile is best for me, from the knowledge to cars to the completion of the transaction. He offered excellent & efficient work. Its a wonderful experience to purchase the car with him. More

Fast and friendly This place is a class act. From the time I purchased my car to every service I have brought it in for the employees here are top notch. This place is a class act. From the time I purchased my car to every service I have brought it in for the employees here are top notch. More

Awesome Experience This was my first experience with Mercedes-Benz and definitely will not be my last. Jason was extremely helpful and patient with all of our questions This was my first experience with Mercedes-Benz and definitely will not be my last. Jason was extremely helpful and patient with all of our questions and made the entire process so seamless and enjoyable; which are not commonly associated with a car purchase. Thank you to Jason and the genuine staff at Rusnak Arcadia More

Best experience I've ever had buying a car! I had a wonderful experience getting my GLS450 from Rusnak. Our salesman, Peter Liew was very knowledgeable and helpful when he assisted me and my fam I had a wonderful experience getting my GLS450 from Rusnak. Our salesman, Peter Liew was very knowledgeable and helpful when he assisted me and my family pick out the right car. He sounded like he had a lot of experience in this field, which makes sense since he is the assistant sales manager there. The level of professionalism surpassed my expectations. Nonetheless, the main reason I will have my future purchases from Peter is how relatable he is. Speaking with him made me feel very relaxed and not once did I feel intimidated or pressured. Peter listened to what I wanted and essentially did everything for me and all I had to do was sign a few documents and the car was mine. This was the quickest experience I’ve ever had when buying a car. Will definitely recommend this dealer to my friends, especially to Peter! More

Friendly experience My experience at Rusnak was everything I was looking for at a dealer. They built a new building that looks amazing! It took me awhile to walk around, My experience at Rusnak was everything I was looking for at a dealer. They built a new building that looks amazing! It took me awhile to walk around, but once I was there I was greeted by Peter Liew. I love his enthusiasm and he is very easy to talk to. He is also very straightforward and can tell you which car is best suited for your budget. He knew a lot about the different cars and was able to offer pros and cons as to which one would fit me better. I brought my family to shop for a new car and they found him very approachable as well. It also helps that he also speaks both mandarin and cantonese! Once we decided on the car, Peter made the whole process very quick and easy to understand. He talked us through the details and signed the papers, then we were off with the car, best dealer experience I've had! More