Angela Yeo

I cannot say enough good things about this dealership and all their staff. Christy Hicks, my Service Advisor, is the best in the business. She’s always patient and looks out for the best interest of me, the all their staff. Christy Hicks, my Service Advisor, is the best in the business. She’s always patient and looks out for the best interest of me, the client. Top notch customer service all around. This is why I return to this dealership year after year. I’m loyal to Mercedes-Benz of Atlanta Northeast!! More

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Always convient location to my house and. .very close to home and work place too .very close to home and work place too More

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This is the worst service department I've ever experienced. I have 2023 CLA 250 and 2 tires were installed here about a year ago and it has a very abnormal uneven wear and tells me that it's norma experienced. I have 2023 CLA 250 and 2 tires were installed here about a year ago and it has a very abnormal uneven wear and tells me that it's normal wear and tear when it was clearly installed unproperly. After a conversation with a service advisor, the service manager name "ERIC CID" calls me and said "how can I help you with a normal wear and tear?" He clearly showed no intension to hear or even work with a customer by saying that. They weren't so rude when we purchased this car a couple years ago. A routine oil change with an appointment takes about 3 hours every time I brought my car in (also costs about $300 for an oil change). This service department and the service manager, ERIC CID is a typical example of how ruthless a dealership service department can be after selling a car and service contracts. More

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The service is always excellent. Angela Yeo explains the service to me and works with me to make it convenient. Outstanding customer service experience. Angela Yeo explains the service to me and works with me to make it convenient. Outstanding customer service experience. More

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Second time working with Greg and again a great experience. Was able to get the vehicle I wanted and reasonable pricing. Made it easy and quick! Highly recommend reaching out to Greg for your ne experience. Was able to get the vehicle I wanted and reasonable pricing. Made it easy and quick! Highly recommend reaching out to Greg for your new or used Mercedes in the Atlanta area! Mike More

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Angie has been absolutely amazing throughout my experience at Mercedes-Benz. She is professional, kind, patient, and truly goes above and beyond for her customers. From the moment I arrived, she ma experience at Mercedes-Benz. She is professional, kind, patient, and truly goes above and beyond for her customers. From the moment I arrived, she made me feel taken care of and kept me updated every step of the way. What really stands out about Angie is her attention to detail and the way she genuinely cares. She answers questions thoroughly, never makes you feel rushed, and always handles everything with such a positive attitude. Customer service like hers is rare these days. She made the entire service experience smooth, stress-free, and enjoyable. Mercedes-Benz is lucky to have someone like Angie representing their brand. I highly recommend working with her if you want exceptional service and someone who truly values her customers. More

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Angela was fantastic. She got me in and out in minutes. A true professional! The communication was immediate and very thorough. Everyone should bring the car to Angela onl She got me in and out in minutes. A true professional! The communication was immediate and very thorough. Everyone should bring the car to Angela only if you want the best of the best! More

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Angela is a thoughtful professional, she listens patiently and always provide timely progress updates to her clients. patiently and always provide timely progress updates to her clients. More

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There is no Mercedes without Ms. Yeo. Her professional prowess to never be overwhelmed by the moment or at least not show it. Is a gift only Ms. Yeo has been consistent with me for o Yeo. Her professional prowess to never be overwhelmed by the moment or at least not show it. Is a gift only Ms. Yeo has been consistent with me for over 5 years. I wish she could be promoted to a coaching or training position b/c 17 years ago when I started with the brand of Mercedes the customer service was bar none. It was an LEDGENDARY experience you were witnessing. Rather that meant each time you purchased a Mercedes a gift back was mailed to your home with opulent items inside. Ms. Yeo is the only person I’ve met in the last 8 years who cares about the people she is servicing and doesn’t view them as just another number but a Mercedes family member who’s dealing with an obstacle I can assist with. Please take care Ms. Angela Yeo she the one that makes me REMEBER how phenomenal Mercedes was. More

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Today was an amazing visit. I had a tire issue and it 3as handled quickly and efficiently. Angela, the Service Advisor, spent some extra time with me answering a few questions u I had a tire issue and it 3as handled quickly and efficiently. Angela, the Service Advisor, spent some extra time with me answering a few questions unrelated to my service visit. More

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