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Mercedes-Benz of Atlanta Northeast
Duluth, GA
2,061 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta.
For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,061 reviews
August 01, 2019
Love my new "used" Mercedes! Finn Misa made the car buying experience a positive one! He was very patient with me as I am very picky. He maintained a smile the entire time while Finn Misa made the car buying experience a positive one! He was very patient with me as I am very picky. He maintained a smile the entire time while trying to find the right car for me. After a couple of hours of working with Finn his next appointment arrived. He introduced us to James Hodges who was very nice and went out of his way to find a car we saw online. All the cars I test drove at the dealership were in perfect condition. Everyone was very friendly and and the dealership was clean with snacks and drinks. After the purchase of the vehicle it was closing time and they took the time to have someone sit in my car with me to explain all the bells and whistles which was very helpful!. the reason for the 4 stars is related to the finance department and detailing, The manager , Joe Nabors, was told about it without knowing and he came to apologize to me personally.He went out of his way to make it right. More
by Chrisbandtarae
July 29, 2019
First Mercedes Finn and his team at Atlanta Classic Cars were awesome, not only is the car the best, they are too, this our first Mercedes, and will not be our last, Finn and his team at Atlanta Classic Cars were awesome, not only is the car the best, they are too, this our first Mercedes, and will not be our last, thank you guys More
by Steve AMG
July 29, 2019
Awesome service on 2018 C 300. Great service and customer care ! The team at ACC is the very best. We’ve had Mercedes for many years and nobody beats ACC Duluth Great service and customer care ! The team at ACC is the very best. We’ve had Mercedes for many years and nobody beats ACC Duluth More
by Emjoepolo@aol.com
Employees Worked With
Other Employees :
Terry Foley picked up our C 300 2018, left a new loaner vehicle and delivered car back all shiny and new!
July 27, 2019
Excellent service Thee work performed was done ahead of time and when I desired. I was able to get the car back in time to handle other chores. Thee work performed was done ahead of time and when I desired. I was able to get the car back in time to handle other chores. More
by Larry
Employees Worked With
July 24, 2019
Good Experience I bought a preowned Lexus from Ben after viewing it online. Ben & Joe were great working with & were very upfront and honest about the entire proce I bought a preowned Lexus from Ben after viewing it online. Ben & Joe were great working with & were very upfront and honest about the entire process. More
by Zbm91
July 24, 2019
Service center Excellent service center. Courteous, kept me informed on progress. Work done in timely fashion. Car was spotless when was picked up. Highly recommend Excellent service center. Courteous, kept me informed on progress. Work done in timely fashion. Car was spotless when was picked up. Highly recommend Atlanta classic cars. More
by JulieK
July 22, 2019
Great Purchase from start to finish! From the very first e-mail to Finn, he was extremely responsive and helpful in helping locate the car we wanted. We set up a date and time to meet, an From the very first e-mail to Finn, he was extremely responsive and helpful in helping locate the car we wanted. We set up a date and time to meet, and he greeted us enthusiastically and professionally. From start to finish, it took only about 2.5 hours. Very personable and knowledgeable. Then it was onto Eric, the finance manager, whom we worked with on our last car, and again, nothing short of professional. Lastly, Conner gave my wife the complete tour and operations of the vehicle in detail before we left. Overall, a terrific experience and I would recommend anyone looking for a Mercedes, this is the place to go. More
by AMG43
July 21, 2019
No buyer's remorse, feelings of gratitude and love Let me start off by saying for the very first time, I have no buyer’s remorse; I have never felt so happy about purchasing a car ever! After every p Let me start off by saying for the very first time, I have no buyer’s remorse; I have never felt so happy about purchasing a car ever! After every previous car purchase, I felt like the salesperson screwed me every time, not this time. My husband and I was vacationing in the Atlanta area and we decided to test drive some cars. When we walked into your dealership a Rubellite Red Metallic car caught me eye and I immediately went straight to it. Mr. Joe Williams immediately came out of his office and greeted us with a lovely smile and asked if we would like to test drive it. Unfortunately, that car was already sold, and the owners were arriving soon to pick it up. Now, remember we are out of town visiting family and have no intention of buying a car we were just coming in to test drive and see your inventory. So, at the end of the test drive my husband and I had both agreed when it was time to purchase my vehicle we would be buying it from Mr. Williams. Mr. Williams’ attentiveness, excellent customer service, knowledge, and commitment to us, won us over. Well what we did not know after the test drive, Mr Williams quickly went back to his computer and searched for me a Mercedes Cabriolet E450A in Rubellite Red Metallic. Joe found several and printed them out for us to review specs and pricing. He quickly realized I was a visual person and began to build each of the cars on his computer based on the specs, so we could see the colors and the upgrades. Truly amazed by his attentiveness and his passion to get me exactly what I wanted. By now Joe, has our attention and says if he can get the car delivered to the shop today what is stopping us from buying today. Our response was price, so he quickly said I am not the numbers guy, but I will speak with my guy and see what price we can offer you. Joe immediately began working with Eric Palmsteen to offer us a great price and to have the car transported to Atlanta for us to take. Eric came through and sealed the deal with a great price that we could not walk away from. Eric also, took the time to address our questions regarding purchase vs leasing. Due to reasons outside of their control, I did not leave with my new Mercedes that day, but I left feeling like I was heard clearly, and both Joe and Eric were focus on me as a person and not the sale of the car. I’m truly amazed and grateful to Joe’s attentiveness and for listening to me as well as his knowledge of the cars. Joe’s customer service far exceeded my expectations, the entire time I never felt like I was talking to a salesman, it was more like talking to a relative. Before signing any papers to commit to buying a car I felt like I was already part of the Atlanta Classic Cars family, all thanks to Mr. Joe. Sunday, we returned home from vacation from Atlanta and both Joe and Eric communicated with me daily and Eric sent me the paperwork via FedEx and I purchased my 1st Mercedes by mail/via phone HASSLE & STRESS FREE. Once I received the paperwork, Eric went line by line with me to discuss all the paperwork via phone and answered every question. Eric made sure that I knew and understood all the terms and conditions regarding my purchase. I asked a lot of questions:), but he was always kind and patient and answered every question. Due to travel, I did not take possession of my car for another 3 weeks after purchase, during those three weeks, Joe communicated with me daily and set-up all the logistics for Terry to deliver my vehicle from Atlanta to our home in Charlotte. As long as Joe and Eric are around I will be an ACC family member no matter where I reside in this country. It was truly an honor and a pleasure of doing business with them. These are two great men that perform with excellence and honesty in everything they do. They go over and beyond to make sure you feel welcomed into the ACC family. If you looking to buy a car, Joe is the guy to help you find it and Eric is the guy to help you get a reasonable price and financing if required. More
by Forever Young
July 20, 2019
Great service Very please with how Atlanta Classic Cars serviced my vehicle. The foul older from the AC was eliminated and the car was washed and cleaned, it was i Very please with how Atlanta Classic Cars serviced my vehicle. The foul older from the AC was eliminated and the car was washed and cleaned, it was in an immaculate condition. More
by Beetle
Employees Worked With
July 16, 2019
2018 Lexus purchase Both Dan & Steve worked hard to make this sale come together. without there input it would not have happened. i like the car very much,thanks again. Both Dan & Steve worked hard to make this sale come together. without there input it would not have happened. i like the car very much,thanks again. More
by Jerry Downing
