Mercedes-Benz of Atlanta Northeast

AN EXCEPTIONAL EXPERIENCE! Our experience began six months ago with Jesse Cannon-Wallace. She knew everything about our "special order" vehicle, she kept us very well informed, Our experience began six months ago with Jesse Cannon-Wallace. She knew everything about our "special order" vehicle, she kept us very well informed, and when we came to pick up the vehicle, she was awesome! By that we mean that her knowledge of the functions, technological and mechanical, her one on one instructions on all the features and capabilities were all encompassing and amazing! She lives & breathes this great product, Mercedes Benz! Her style and manner, her humor, made us feel very comfortable asking the many questions that most new car buyers need to know. The dealership is awesome! Well thought out design, clean, user-friendly and the service facility which included 50+ service bays, with customer lounges, TV's, bistro, you name it, was exceptional as was the personnel and their friendliness and knowledge. I'll be back for another vehicle and if I lived in this State I would definitely be servicing my vehicle here, oh and they are available for any assistance I might need with my local dealer in Florida!!! Kudos to a great dealership that places customer satisfaction FIRST!! More

purchase of new e400 Jesse Canon-Wallace is a difference maker. Informed, confident, patient and able to earn trust quickly. has ability to be at ease and put customer at Jesse Canon-Wallace is a difference maker. Informed, confident, patient and able to earn trust quickly. has ability to be at ease and put customer at ease. More

A true pleasure !!! Stephen Moore is an example of what every sales person should strive to be. He informed me of the USAA discount available to veterans above and beyon Stephen Moore is an example of what every sales person should strive to be. He informed me of the USAA discount available to veterans above and beyond the dealer discounts. Stephen has truly personalized the car buying experience. In fact, my wife and I are purchasing our third vehicle from Atlanta Classic Cars and Stephen Moore. More

New car purchase Recently I purchased a new car, but I didn't expect to buy it because of my credit score. However, Danny Kim suggested me couple options to get what Recently I purchased a new car, but I didn't expect to buy it because of my credit score. However, Danny Kim suggested me couple options to get what I wanted. Finally, I got approved it and now I really enjoyed with a new car. My family and I really appreciate him and can't forget this man that worked so hard for me. I 100% recommend this man. More

Great Experience I had a great experience. Tony Roman was knowledgeable, professional, and efficient. I was on the road with my ML 350 in under 2.5 hours. I had a great experience. Tony Roman was knowledgeable, professional, and efficient. I was on the road with my ML 350 in under 2.5 hours. More

New car purchase I went to check out prices on Mercedes I wanted to buy and I was thinking of going to other Mercedes dealers to check on price difference from dealer I went to check out prices on Mercedes I wanted to buy and I was thinking of going to other Mercedes dealers to check on price difference from dealer to dealer but at Atlanta classic cars I got the car of my choice in the price I wanted, and dong and other staff were so professional and efficient, extremely helpful that , I dint go to other dealership. More

Thank you! We had a wonderful experience with Atlanta Classic Cars. I have never had a salesmen work so hard for us. We didn't feel rushed or pushed into anythin We had a wonderful experience with Atlanta Classic Cars. I have never had a salesmen work so hard for us. We didn't feel rushed or pushed into anything. Bob is the reason we came back and continued with this dealership. It would have been easy for him to give up, but Bob kept working hard for what we wanted. He got my husband the car of his dreams, right down to the color of the inside trim ;) Now I am a happy wife because my husband has the car he deserves for all his hard work. Happy husband, happy wife, happy life. Thank you so much To Bob and his whole team for all their hard work! More

My first Brand NEW Car in 25 years! I went in to Atlanta Classic Cars on the referral from a friend to see Tony Roman. I really was simply investigating my options that Friday :) By the I went in to Atlanta Classic Cars on the referral from a friend to see Tony Roman. I really was simply investigating my options that Friday :) By the time I left, Tony & his team had me driving away in a 2015 E350...exactly the one I wished for!! The entire team was awesome and made my dream come true in such short order...it almost took my breath away :-) I will always refer them to everyone I know looking for a great experience either buying or leasing a Mercedes Benz! I live very close to another "un-named" dealership & I will not be going there, again! The courtesy, care, professionalism & all around perfect experience was awesome...thanks to Tony & the entire team at Atlanta Classic Cars :-) Lynda Hall Roswell, Georgia More

Deplorable Service Department - Awesome Sales Process If I could rate this service department with 0 stars I would. Let me caution all buyers who are contemplating purchasing a MB from this dealer. Firs If I could rate this service department with 0 stars I would. Let me caution all buyers who are contemplating purchasing a MB from this dealer. First off the sales process is awesome, but the service department is absolutely awful. I have purchased two Mercedes Benz's from this dealer (CLS550 and CLA250) and it takes a week to get an appointment from the service department. This is not my first attempt at trying to schedule service in fact all four times I have called the standard default is 1 week as much as 2 weeks to do the most minor of things. You are better off buying a F-150 from a service perspective. Again the sales department is great, but the service department is a flipping joke. The service manager would not even return my call, rather sends me a silly email asking me to rate my experience and hence this review. After spending $135K you would think they would treat their customers better. More

Top notch service across the board On a mid-Saturday I decided to take advantage of some of the specials offered by MB to terminate my current lease early. I called my favorite sales pe On a mid-Saturday I decided to take advantage of some of the specials offered by MB to terminate my current lease early. I called my favorite sales person only to discover she was in Germany taking delivery of a new MB; however, I wanted to determine if the timing was right to purchase a new SLK for my wife. I took a chance and stopped by Atlanta Classic Cars anyway and met David Widholz at the desk for the first time. It was almost 2:30 after I explained my situation to David so I only expected to walk away with some figures that day. David immediately assessed my current situation, retrieved the vehicle my wife was interested in, and put together a deal that I could not resist by 4:00. My experience at Atlanta Classic Cars has always been enjoyable whether making a purchase or servicing my vehicle. David Windholz confirmed for me that the entire staff at Atlanta Classic Cars is exceptional and deserves recognition, THANK YOU DAVID FOR MAKING MY PURCHASE A JOY!!! Ed M More