Mercedes-Benz of Atlanta Northeast

Persistence would be the only way to describe Jim. I had worked with several sales associates locally and not one attempted to meet my needs as well as Jim. Jim stayed in touch via email and phone and never worked with several sales associates locally and not one attempted to meet my needs as well as Jim. Jim stayed in touch via email and phone and never treated me as if the sale was the only thing that mattered. You must understand that I was not a local customer for him. I resided more that 150 miles from the dealership a 3 to 4 hour drive, in another state. Jim took the time to stay in touch, even though we had only met once while I was in Atlanta on business. While there I decided to check the local dealerships for a 2009 MB with hopes that there might be a car at the right price and right for me. Atlanta Classic Cars was my last stop before returning home to Alabama. Jim and I discussed what I was looking for (model, mileage, money) he agreed to search and call if he should find my match. Six weeks later as I searched the internet I saw a 2011 MB, not what I wanted to pay and not my first choice. I emailed Jim and the conversation began. He worked a great deal and made the automobile affordable. No pressure, no slick sales technique, just clear and honest talk and pricing. Thanks Jim. More

I was very impressed with Keith and Steve Fraley for all the help provided the evening I purchased my car. (My first Mercedes and it will not be my last) Keith was very patient and answered all my questions the help provided the evening I purchased my car. (My first Mercedes and it will not be my last) Keith was very patient and answered all my questions. I drove two E350's, a 2010 and 2011 which looked almost identical. After the test drives, I asked Keith which he preferred and he mentioned the 2010. This is the car I had chosen as well. Keith did an outstanding job of going over the features on the car. The financing experience was painless! I left the dealership that evening with my first Mercedes. Oh yes, this all took place after their normal hours of business. Everyone involved stayed and made sure my experience was the best, and it was! More

Dan was extremly helpful and knowledgeable. He understood that when we made our first visit it was the beginning of the process that took about tw months but never did my wife and I feel rushed or pressured. that when we made our first visit it was the beginning of the process that took about tw months but never did my wife and I feel rushed or pressured. He was very accomedating in to our schedules he came to pick me up for a text drive and when the decission came down to color he took the time to order the specific color choice for us. Also when we made our decission and it came dowm to pricing he and Eric P. agian made sure we were happy and our budget was not over looked. I have made three car purchasses in my life time and by far this was the most pleasurable experience and I will be back and recommend the dealership to my friends and business associates. Dan thanks. Ken, Renee' & Destin Matthews More

Wonderful working with a sales person that is throughly knowledgable, passionate & enthusastic about the car and car features. I could tell he enjoyed where he worked as well. knowledgable, passionate & enthusastic about the car and car features. I could tell he enjoyed where he worked as well. More

My ratings are true and honest. Each member of this My ratings are true and honest. Each member of this Team is a pure professional and some are friends as well. I consider Bob Holton and Nash, fri My ratings are true and honest. Each member of this Team is a pure professional and some are friends as well. I consider Bob Holton and Nash, friends because the relationships go beyond work. They understand, help and advise me with the decisions on my cars. I have worked with them for several years and will continue to do so in the future. They have excellent knowledge in their respective areas with great sense of humor. They make it fun. There is no one better in Service than Christy Hicks. She is my car's personal physician so I am comforted on each visit. She is a keen listener and advisor with an infectious smile. There are smiles galore once you enter the facility regardless of your reasons for visiting. Everything is provided for a comfortable stay, long or short. Thank you for allowing me to express my satisfaction. Regards, Glenroy Ronnie Campbell More

Jesse was great to work with. No pressure, she was very patient and explained everything in full detail. I highly recommend working with her if you are looking to purchase a Mercedes. Everyone at the dea patient and explained everything in full detail. I highly recommend working with her if you are looking to purchase a Mercedes. Everyone at the dealership was helpful, even though they knew I was already working with a particular sales person. Aside from Jesse I also interacted with Jack McCue, Eric Palmsteen, and Bob Holton. They were all great! Even after we picked up our new car, Jesse spent over an hour explaining all of the functions of the vehicle. Very impressed with her knowledge. Thanks for all your help. More

The sales experience with Atlanta Classic Cars far exceeded any expectation we had. The customer service is the best I have ever received anywhere (not just car shopping.) I would recommend Atlanta exceeded any expectation we had. The customer service is the best I have ever received anywhere (not just car shopping.) I would recommend Atlanta Classic Cars to anyone looking to puchase a luxury car - you will be treated like luxury. More

This employee, Jim Cox, has demonstrated world class customer service. He is very knowledgeable of the product; patient, friendly, honest and went that extra mile to ensure maximum customer satisfactio customer service. He is very knowledgeable of the product; patient, friendly, honest and went that extra mile to ensure maximum customer satisfaction. My experience at this dealership has been informative, enriching and rewarding experience. I will gladly recommend this dealership to anyone who wants to purchase a vehicle and if per chance you meet Jim Cox (Salesman) you would have won the "lottery". Thanks/Roy More

I had been shopping all day looking for just the right car and up to that point it was not a very good experience for me until I went to Atlanta Classic Cars. The salesman, Keith Lothrop was very helpful car and up to that point it was not a very good experience for me until I went to Atlanta Classic Cars. The salesman, Keith Lothrop was very helpful, was able to answer all my questions about several vehicles and was very patient with me. More

This is the third Mercedes benz auto I have purchased. in two cases the dealers I dealt with were very satisfactory. The first was in VA/MD... and the experience was good...not great but good! In the 2nd c two cases the dealers I dealt with were very satisfactory. The first was in VA/MD... and the experience was good...not great but good! In the 2nd case, I dealt with a M-B dealer RBM in GA. Neither the used salesman nor the manager were at all agreeable. That was a poor experience and I did not enjoy that one but they had the only unit I wanted. So I suffered! My third experience was with David Windholz at Atlanta Classic M-B. He was courteous, friendly, very helpful and tried to please us with the cars available, the prices and reasons for buying any one of them. After trying out out each, we selected an E-350 sedan and we are very satisfied with David's assistance relating to the various cars. The cars were all clean and presentable, and drove well! However, with our final purchase, my wife was disappointed with the large number of names and addresses that remained in the prior owners NAV system contact file. That should have been cleaned out by the persons doing the certification procedure...they failed Finally, one always figures a better price is available for a retired person living on SS, but I all in all, am satisfied and they did a very good job! Dr. Joseph K. Prince, Braselton GA More