Mercedes-Benz of Atlanta Northeast

Outstanding Experience! Finn and the dealership were exceptional in all phases of our interaction: Introduction, Exhibition, Negotiation, and Execution! Truly, I would Finn and the dealership were exceptional in all phases of our interaction: Introduction, Exhibition, Negotiation, and Execution! Truly, I would highly recommend Finn and this dealership for all of your Mercedes needs!! Thanks!! More

THE GLC300 MERCEDES BENZ IS AN EXCELLENT CHOICE , IVE EVER MADE , IM VERY SATISFIED W/ ITS COMFORT , PERFORMANCE , QUALITY , APPEARANCE ,SPACE AND LASTLY THE VALUE FOR THE MONEY ! I WOULD LIKE TO RECOMME EVER MADE , IM VERY SATISFIED W/ ITS COMFORT , PERFORMANCE , QUALITY , APPEARANCE ,SPACE AND LASTLY THE VALUE FOR THE MONEY ! I WOULD LIKE TO RECOMMEND ALVIN FOR HIS AWESOME SERVICE . ….THELMA More

Utterly Relieved! !! Thx to Jim Major with Mercedes Benz of Atlanta Northeast!!! My GLA-250 had a reverse issue @4:30 in the afternoon! Thank God Jim waited for me a !! Thx to Jim Major with Mercedes Benz of Atlanta Northeast!!! My GLA-250 had a reverse issue @4:30 in the afternoon! Thank God Jim waited for me and my son to get there before Jim left for the day! He knew I was flustered and got me into another sweet GLE loaner!😅 PRAISE THE LORD Jim found the problem with my GLA was under warranty!!! I was so relieved and thankful!!!🙌🏼 SO GLAD JIM IS MY SERVICE ADVISOR!!! You can feel safe and cared for with Service Advisor, JIM MAJOR at Mercedes-Benz of Atlanta Northeast! More

Upon entering the dealership lobby my husband and I were greeted by Finn. Finn was very pleasant and eager to assist us. He was also very informative and attentive! A week or so later, I decided on the meta greeted by Finn. Finn was very pleasant and eager to assist us. He was also very informative and attentive! A week or so later, I decided on the metallic blue GLC - I couldn’t be more pleased with my new truck, the color is exactly what I was looking for. I had a few concerns about the cleanliness of the interior, Finn took care of it right away. I dropped the truck back off for a full detail and maintenance. Finn made sure I was satisfied, he also followed up to keep me updated, and filled the gas tank up, as I traveled quite a distance. I would definitely recommend Finn - excellent customer service! More

The service was awesome and Derek was a big help in resolving my issues. I will definitely be back. resolving my issues. I will definitely be back. More

This is my first 2023 Mercedes-Benz GLS 450 on 03/31/2023. Before, We wanted to choose Range Rover , but we didn’t receive the customer service as we expected to have because the car’s value is 03/31/2023. Before, We wanted to choose Range Rover , but we didn’t receive the customer service as we expected to have because the car’s value is above 100K. However, the customer service from Mercedes-Benz in Duluth was very wonderful which very surprised us. One of the salesman is Finn Misa, who was knowledgeable about the car and very friendly with my family. Once, we arrive at the dealership, we worn plain/simple outfits, but this dealership ( especially Finn Misa ) did not judge us by our clothing and was very kind & respectful to us, we want to say thank you to you a lot Finn. Again, thank you Finn for your assistance and your patience with us. We appreciate your time that you spent to help us choose the right car for our family. We love our car so much and we have had a good experiences so far with you & with the dealership. And we believe that you are going to have more business coming your way in the future. Best regards, Thanh & Phuong 04/01/2022 More

For MB of Atlanta North East. .. Have two MBs needing service. Called for service dept. twice last week. No answers. Left messages with phone numbers. 7-days later NO RETURN CALL .. Have two MBs needing service. Called for service dept. twice last week. No answers. Left messages with phone numbers. 7-days later NO RETURN CALL. I will never call back and will share my poor experience with anyone interested. If this were my dealership, whoever is slacking there would be fired. More

great dealership with friendly staff. Finn Misa is the nicest sale person who helped me and my wife find a beautiful gel350. Finn Misa is the nicest sale person who helped me and my wife find a beautiful gel350. More

Danny Kim is very professional and helpful sales agent. I had the pleasure of buying my GLC 300. Highly recommended! I had the pleasure of buying my GLC 300. Highly recommended! More