Mercedes Benz of Bonita Springs - Service Center

My first experience with this dealership was a homerun Torrey Tammaro, my service advisor, provided me with excellent, and seamless service. He is a consummate professional, knowledgeable, and easy to rel Torrey Tammaro, my service advisor, provided me with excellent, and seamless service. He is a consummate professional, knowledgeable, and easy to relate to. He addressed my concerns, and kept me in the loop during the whole process, which enabled me to schedule my day. Torrey Tammaro is a credit to your organization. More

Truly Outstanding Service Geoff provides outstanding customer service every time? He truly cares about his clients. Very professional and knowledgeable about the product. He Geoff provides outstanding customer service every time? He truly cares about his clients. Very professional and knowledgeable about the product. He also explains the process every step of the way More

C300 routine service and recall issues Service advisor was very helpful Service was prompt and appt making was easy Dealership eras pleasant and very clean All employees encountered wer Service advisor was very helpful Service was prompt and appt making was easy Dealership eras pleasant and very clean All employees encountered were cordial and helpful More

Smooth Excellent service from Geoff Understood problem & was familiar with it. Vehicle was ready ahead of time. He was knowledgeable competent & efficient. E Excellent service from Geoff Understood problem & was familiar with it. Vehicle was ready ahead of time. He was knowledgeable competent & efficient. Excellent experience & service . Problem solved More

Completely Pathetic in every respect I recently tried to have my car serviced at MB of Bonita Springs and couldn't have been more disappointed. First my calls went unanswered for 2-3 ti I recently tried to have my car serviced at MB of Bonita Springs and couldn't have been more disappointed. First my calls went unanswered for 2-3 times. Then I was finally able to leave a message., but no one called me back all day. I finally go through to a human at 5 PM to ensure they had a loaner for me, and was told to come on in. I got their 45 minutes later and the person I spoke to was no longer there and sure enough there wasn't any loaner. There was no remorse. I then tried to call the next day to scheduled another appointment and was told they wouldn't have any loaners for 9 more days. Thus, I called my old Standby, MB of Fort Myers, and sure enough they worked me into their schedule that day and found a loaner for me. MB of Bonita Springs doesn't hold a candle to MB of Fort Myers, and I will never go there again. More

goodbtimes innbonita springs Immediately took my problem to service manager and within minutes spoke to service manager myself He was very professional and knowledgable .. He had Immediately took my problem to service manager and within minutes spoke to service manager myself He was very professional and knowledgable .. He had my car looked at right away and analyzed the problem I constantly recommend Mercedes of Bonita springs More

Outstanding Customer Service! Torrey provides outstanding customer service, every time! It's obvious that he truly cares about his clients. He is very professional, knowledgable an Torrey provides outstanding customer service, every time! It's obvious that he truly cares about his clients. He is very professional, knowledgable and is always eager to assist! The entire service department has always been very nice to work with and represent the company professionally. I had my car serviced and detailed last week and was very pleased with the quality of the work. I called the manager, Zubair Ali to let him know how much I appreciate his leadership as it is reflected with his employees. He took my call immediately and was very appreciative of my business. The customer service is unsurpassed at Mercedes Benz of Bonita Springs! They truly care about your needs and appreciate your business! More

Always an exceptional job I have been consistently satisfied with the service department for all that has been done on our 2 Mercedes over the last year. I visit about ever I have been consistently satisfied with the service department for all that has been done on our 2 Mercedes over the last year. I visit about every six months. Service continues to do an excellent job. I likewise have them do an internal and external detail on each car at least annually and I think they do the best job of any provider in the greater Naples area. More

Outstanding Service! My experience at Mercedes Benz of Bonita is consistently top shelf! They simply don't miss an opportunity to impress with their attention to detail an My experience at Mercedes Benz of Bonita is consistently top shelf! They simply don't miss an opportunity to impress with their attention to detail and sense of urgency! More

Dealershipdears This dealership is new. Service manager exceptional. They try to please and the place is s immaculate Much more pleasant than other dealerships. T This dealership is new. Service manager exceptional. They try to please and the place is s immaculate Much more pleasant than other dealerships. They aim to please their customers. More