Back

Mercedes Benz of Bonita Springs - Service Center

Bonita Springs, FL

4.9
379 Reviews

379 Reviews of Mercedes Benz of Bonita Springs - Service Center

Sort by
November 15, 2022

Torrey is a excellent service advisor, very responsive to any and all questions, he provides excellent communication.. More

by mcbocean
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Mercedes-Benz of Bonita Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. We hope you have a great day!

August 26, 2022

Very professional people , great service by Frank Deluca , very attentive to All of my needs More

by Jlsremoval
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Armando Alberty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Mercedes-Benz of Bonita Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 25, 2022

As always I call the dealership when I have any issues. I always ask for Frank no matter what the problem is. Frank is beyond professional and always jumps through hoops to take care of my issues. He alway More

by Marty
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Mercedes-Benz of Bonita Springs responded

Hi Marty, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 17, 2022

Mr Frank Deluca was extremely helpful when I had to have some service work done. I live about one hour from the dealership and Frank Deluca offered to pick my car up in the morning and bring it back in the More

by Tchristensen
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Mercedes-Benz of Bonita Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2022

Mercedes Benz of Bonita Springs goes the extra mile to make their customers feel Extra Special and that no problem is Too Small or Too Large, it’s Just Right and will be handled in a Professional and Cour More

by JAWHEELERASSOCIATES
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Alberty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Douglass
Jul 30, 2022 -

Mercedes-Benz of Bonita Springs responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Bonita Springs. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 09, 2022

If I could rate this dealership with 10 stars I would. I recently called Frank Deluca to see if he could help me with a warranty issue on my 2020 GLE as another dealer in Miami (MB of Miami) claimed tha More

by sasimon250
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Mercedes-Benz of Bonita Springs responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2022

Cordial, informative reacts quickly to solving the problem. Honest answers to my questions. Good follow up. More

by Pguthoff47
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Demosthenis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 02, 2022

Frank Deluca is very accommodating and has gone above and beyond our expectations. He sold us a Mercedes Benz and the experience was so exceptional that we bought a second. Every time we go in for servic More

by Bryancheskin14C300
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Deluca
Jun 04, 2022 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you so much for your feedback about Mercedes-Benz of Bonita Springs! We strive to provide the best experience to all our customers. Frank Deluca will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

Jul 05, 2022 -

Bryancheskin14C300 responded

5Star Rating for Mercedes Benz of Bonita Springs. My salesman Frank Deluca advised me to see Torrey the service advisor. My battery light was on saying not to turn off the engine. Torrie had my battery changed so fast that I did not have time to finish my coffee. Also lowered the invoice after the best service I have ever had in my life time. Frank Deluca my 5 Star salesman called Torrey T. And me the whole time. Frank always wants to make sure I am taken care of each time. Mercedes Benz of Bonita Springs exceeded my expectations on service.

April 11, 2022

I’ve been working with Frank Daluca and he makes every car buying experience delightful. Frank is a true professional and he’s the only guy I trust working with. I’m a realtor and get asked all the time More

by Marty1933
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mercedes-Benz of Bonita Springs responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Bonita Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2022

At a previous service appointment a mechanic failed to make a proper connection with something that involved the brake system. It drove for a few days, but then wouldn't start...had to be towed. The dea More

by rcmatthewsjr
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom Tipton
Mar 03, 2022 -

Mercedes-Benz of Bonita Springs responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

1
...
1 - 10 of 379 results