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Mercedes Benz of Bonita Springs - Service Center

Bonita Springs, FL

4.8
412 Reviews

412 Reviews of Mercedes Benz of Bonita Springs - Service Center

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October 24, 2017

Service feedback - Guy Gump This is the best dealership EVER! First class treatment, always taken care of. Amazing building, inventory, Service is exceptional. I will be buying a More

by frankgump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Mercedes-Benz of Bonita Springs responded

So glad that you like the facilities! Thank you for your review and hope to see you again!

October 21, 2017

efficient, friendly the staff is the best i have ever worked with. they are responsive, they care about the customer. I would recommend them to anyone. thanks. Marvin More

by marvinlender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Bouchard
Oct 23, 2017 -

Mercedes-Benz of Bonita Springs responded

Thank you for the review about our staff! They are great to work with and we are glad that you would recommend them!

October 19, 2017

Service writer Torry is excellent. excellent service, new sales person very friendly / helpful, rental car ready available, beautiful showroom, very welcoming.. nice waiting area, ove More

by michele johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2017 -

Mercedes-Benz of Bonita Springs responded

Thank you for letting us know about your experience at the dealership! We really appreciate your review!

October 17, 2017

Service Everything was great. Torrey does an exceptional job. We scheduled the service and it was done promptly. A loner car was available. My car was clean a More

by Khartfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2017 -

Mercedes-Benz of Bonita Springs responded

Glad to hear that your service experience was exceptional. Thank you for the review!

October 15, 2017

Outstanding Service Advisor Geoff Kaleal is highly responsive, extremely competent, and totally trustworthy. He makes the dealership stand out. It is incredibly stupid that you r More

by ALAN R Buffington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Oct 16, 2017 -

Mercedes-Benz of Bonita Springs responded

We are glad that Geoff was able to help you! Thank you for the review.

October 14, 2017

Excellent service dept, and excellent staff Excellent service Geoff the very best service provider I have ever experienced He keeps me updated daily, he made sure I had a loaner car More

by Slmintz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Oct 16, 2017 -

Mercedes-Benz of Bonita Springs responded

Glad to hear that Geoff is on top of things and always able to help you out! Thank you for the review.

October 12, 2017

Benz of Bonita Great team - Geoff Kaleal goes above and beyond to ensure all of your needs are met. I wish they could service all of my non-Benz vehicles as well! More

by Shawn's Bi-turbo V8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Oct 13, 2017 -

Mercedes-Benz of Bonita Springs responded

Thank you for the service review!

October 11, 2017

Wonderful customer service! I had problems with my GLK350 after hurricane Irma. I was very concerned because the check engine light was illuminated as well as the brake and anti- More

by Nichole M Gill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
Oct 12, 2017 -

Mercedes-Benz of Bonita Springs responded

We are so glad that everything was taken care of for you! Thank you for the great review if Charles and our facility.

October 10, 2017

Excellent service The facility and the customer service was exceptional. I was late to my appointment but it did not matter, they took me right in and completed the wor More

by KenDC63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Oct 11, 2017 -

Mercedes-Benz of Bonita Springs responded

Thank you for your review! We are glad the service department was able to accommodate you!

October 09, 2017

Great Always there to help Courtesy Knowledge Prompt They always asking make sure if I need anything Always good at checking car in and always cle More

by Mater man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2017 -

Mercedes-Benz of Bonita Springs responded

We really appreciate you taking the time to leave us a great review! Thank you for all of the kind words!

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