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Mercedes-Benz of Boston
Somerville, MA
2,335 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,335 reviews
July 26, 2021
Efficient, on time, perfection, polite, best dealer around, and jimmy is the best service rep ever. Also the valet service and Ron that drops off a loaner and then brings my car back, a perfect gentle around, and jimmy is the best service rep ever. Also the valet service and Ron that drops off a loaner and then brings my car back, a perfect gentleman. More
by Sew-it
July 23, 2021
It's NICE to know you can depend on great service for your Mercedes in these trying times you can count on them at home or at Mercedes Benz dealership . your Mercedes in these trying times you can count on them at home or at Mercedes Benz dealership . More
by R Nelson
July 19, 2021
I just purchased my first car in nearly a decade, as well as my very first Mercedes and my experiance at Mercedes Benz of Boston was exceptional. I had the pleasure of working with Manny, and he was fantasti as my very first Mercedes and my experiance at Mercedes Benz of Boston was exceptional. I had the pleasure of working with Manny, and he was fantastic. I feel lucky to have walked in on the day that I did bc my experiance was just so seamless, and I am so happy with my 2021 GLE! More
by Ali61084
Employees Worked With
Other Employees :
Julio Carvajal, Manuel Rodriguez
July 15, 2021
This dealership is tops by far, I made an appointment online for service which was quick and painless. The mechanic found issues that were rectified .My car is running better that ever. Mike assisted me online for service which was quick and painless. The mechanic found issues that were rectified .My car is running better that ever. Mike assisted me whom is extremely kind and made the process simple. Very friendly and caring employees. More
by Liz
July 13, 2021
Jonathan Linares our sales service was great in all the buying process!!! Service was excellent from beginning to the end of transition. Just great dealer buying process!!! Service was excellent from beginning to the end of transition. Just great dealer More
by Juancgarcia1@yahoo.com
July 09, 2021
Excellent service!! Thank you Jimmy. Very easy to Excellent service!! Thank you Jimmy. Very easy to schedule appointment. Fast service. Immediate access to loaner. Work was done as request Excellent service!! Thank you Jimmy. Very easy to schedule appointment. Fast service. Immediate access to loaner. Work was done as requested. Also did my inspection just because they could!! More
by AMG GLE 43
July 08, 2021
Michael has handled any issues I’ve had in a personal and professional manner! Makes everything make since to me! Any questions are answered thoroughly! professional manner! Makes everything make since to me! Any questions are answered thoroughly! More
by Juanjackson1967
Employees Worked With
July 08, 2021
Always good service, even when last minute with an emergency. Go out of their way every time. Even during a busy time it didn’t feel like a long wait emergency. Go out of their way every time. Even during a busy time it didn’t feel like a long wait More
by seglove
Employees Worked With
July 06, 2021
Outstanding customer service! In and out in an hour and a half for an oil service, inspection, with a car wash and vacuum!! Thank you! half for an oil service, inspection, with a car wash and vacuum!! Thank you! More
by jmrondo
